HAVE A NEW or ADDRESS CHANGE? Please immediately notify the agencies below to update them with your new info:
Retirees: Defense Finance and Accounting Service, US Military Retired Pay, 8899 E 56th Street, Indianapolis, IN 46249-1200;
Phone: 1-800-321-1080 or FAX: 1-800-469-6559.
Annuitants: Defense Finance and Accounting Service, US Military Annuitant Pay, 8899 E 56th Street, Indianapolis, IN 46249-1300;
Phone: 1-800-321-1080 or FAX: 1-800-982-8459.
Retirees and annuitants may also update addresses at the Pay Center's Website: www.dod.mil/dfas/money/retired
Casualty Assistance & Survivor Benefit Plan Information
Casualty Services: 501-987-3580
Attention Retirees!! Prepare your loved ones and have the following items readily available for those you love and leave behind:
DD Form 214 (discharge papers)
Retired pay statement
Leave and Earnings statement
VA paperwork, if applicable
Names, phone numbers & policy numbers for any life insurance policies
Having the above information readily available will alleviate any undue stress and make it easier for your loved ones to apply and receive the benefits and entitlements you left behind for them. Please be assured we are here to assist with the necessary paperwork that he/she will need to complete when the time comes. Come see us for assistance in making sure you have all of your necessary papers together.
Retirees: Please inform your spouse that if you predecease him/her and he/she decides to remarry after your death, his/her ID Card privileges will be terminated. If that marriage ends in death or divorce, he/she will be entitled to get their ID Card reinstated under you, the original sponsor, however, the reinstated privileges will Not Include Medical or TriCare Benefits.
When a Retiree passes the Little Rock AFB Casualty office will assist with the following:
Application for Arrears of Pay, last Retiree Paycheck
Survivor Benefit Plan, if applicable
VA application, if needed
OPM application, if applicable
Contact applicable life insurance agencies, if needed
Other assistance, depending on the situation
Schedule the appointment to get another ID Card
One on one visit with the surviving spouse to complete the above claims paperwork
If the surviving spouse lives outside the local area, we may conduct this process via US Postal Service.
Military Personnel Flight Customer Support Section
Phone Number: (501) 987-6831
Address: 1255 Vandenberg Drive, Ste 115, Bldg 1255 in the Consolidated Support Center
Appointments are available by logging into: https://booknow.appointment-plus.com/6qjkhlzg/
Operating Hours: Mon - Fri: 8:30 a.m. - 3:30 p.m.
Base In-processing Mon - Fri: 8:30 a.m. or 10 a.m.
NEW CLOSING---The ID Section will now be closed on the first Wednesday of each month, along with the Finance Section, for training purposes beginning Jan. 2, 2019.
Customer Support manages the military ID card program, they assist active duty, guard/reserve, dependent, retiree, and 100% Disabled Veterans with ID card issuance and much more. Please call ahead to check how long the current wait times are (can be quite long) and to ensure you have the correct documentation to accomplish all actions.