Retiree Activities Office

Male Air Force Colonel talks to a crowd of retirees in a restaurant.The purpose of the Retiree Activities Office (RAO) at Little Rock Air Force Base is to assist all retirees of all services with whatever their need might be. It applies to all retirees, their family members and surviving spouses.

The RAO assists retirees with retired pay problems, applying for combat-related special compensation, TRICARE problems or just about any other issue that might arise. The RAO also has volunteers working at the base clinic in the pharmacy call-in. If you would like to volunteer, please contact the office.

General Information

HAVE A NEW or ADDRESS CHANGE? Please immediately notify the agencies below to update them with your new info:

Defense Finance and Accounting Service, US Military Retired Pay, 8899 E 56th Street, Indianapolis, IN  46249-1200; 
Phone: 1-800-321-1080 or FAX: 1-800-469-6559.

Annuitants: Defense Finance and Accounting Service, US Military Annuitant Pay, 8899 E 56th Street, Indianapolis, IN  46249-1300;
Phone: 1-800-321-1080 or FAX: 1-800-982-8459.

Retirees and annuitants may also update addresses at the Pay Center's Website:

Casualty Assistance & Survivor Benefit Plan Information
Casualty Services: 501-987-3580

Attention Retirees!! Prepare your loved ones and have the following items readily available for those you love and leave behind:
DD Form 214 (discharge papers)
Retired pay statement
Leave and Earnings statement
VA paperwork, if applicable
Current WILL
Names, phone numbers & policy numbers for any life insurance policies

Having the above information readily available will alleviate any undue stress and make it easier for your loved ones to apply and receive the benefits and entitlements you left behind for them. Please be assured we are here to assist with the necessary paperwork that he/she will need to complete when the time comes. Come see us for assistance in making sure you have all of your necessary papers together.

Retirees: Please inform your spouse that if you predecease him/her and he/she decides to remarry after your death, his/her ID Card privileges will be terminated. If that marriage ends in death or divorce, he/she will be entitled to get their ID Card reinstated under you, the original sponsor, however, the reinstated privileges will Not Include Medical or TriCare Benefits.  

When a Retiree passes the Little Rock AFB Casualty office will assist with the following:
Application for Arrears of Pay, last Retiree Paycheck
Survivor Benefit Plan, if applicable
VA application, if needed
OPM application, if applicable
Contact applicable life insurance agencies, if needed
Other assistance, depending on the situation
Schedule the appointment to get another ID Card
One on one visit with the surviving spouse to complete the above claims paperwork
If the surviving spouse lives outside the local area, we may conduct this process via US Postal Service.    

Military Personnel Flight Customer Support Section
Phone Number: (501) 987-6831
Address: 1255 Vandenberg Drive, Ste 115, Bldg 1255 in the Consolidated Support Center
Appointments are available by logging into:
Operating Hours: Mon - Fri:  8:30 a.m. - 3:30 p.m.
Base In-processing Mon - Fri: 8:30 a.m. or 10 a.m. 

NEW CLOSING---The ID Section will now be closed on the first Wednesday of each month, along with the Finance Section, for training purposes beginning

Jan. 2, 2019.

Customer Support manages the military ID card program, they assist active duty, guard/reserve, dependent, retiree, and 100% Disabled Veterans with ID card issuance and much more.  Please call ahead to check how long the current wait times are (can be quite long) and to ensure you have the correct documentation to accomplish all actions.


News and New Programs

Retiree Newsletter

The Weekly Retiree Activities Office Newsletter is an unofficial publication written, edited and published by the Little Rock Retiree Activities Office for the convenience of the Little Rock AFB retired population. The information or comments herein do not necessarily represent the positions or opinions of the DoD, USAF, AMC the 19th AW or any tenant units on Little Rock AFB.  While all efforts have been made to assure the accuracy of the information in this publication, no absolute guarantee of accuracy can be given nor should any be assumed.

Welcome SMSgt (Ret) Charlie Brown to VA Office

We have a new addition to the RAO services here in building 1255. Senior Master Sgt. (ret) Charlie Brown is now in the Veterans Affairs office across from the RAO. He will be available from 8 a.m. until noon each Wednesday morning. He also works in the Airman Family Readiness office on Tuesdays and maintains an office in Jacksonville on S. 2nd Street. His phone here in this building has yet to be connected. We will pass that info. along when we have it. In the meantime, you can call him through this office.

Take Command: Increases to TRICARE Pharmacy Copayments
Copayments for prescription drugs at TRICARE Pharmacy Home Delivery 
and retail pharmacies  have increased. These changes are required by law and affect TRICARE beneficiaries who are not active duty service members.

While retail pharmacy and home delivery copayments will increase, prescriptions filled at military pharmacies
remain available at no cost. You can save the most money by filling your prescriptions at military pharmacies.

“Military pharmacies and TRICARE Pharmacy Home Delivery will remain the lowest cost pharmacy option for TRICARE beneficiaries,” said U.S. Air Force Lt. Col. Ann McManis, Pharmacy Operations Division at the Defense Health Agency.

Using home delivery, the copayments for a 90-day supply of generic formulary drugs will increase from $0 to $7. For brand-name formulary drugs, copayments will increase from $20 to $24, and copayments for non-formulary drugs without a medical necessity will increase from $49 to $53.

NOTE: Non-formulary drug: A drug in a therapeutic class that isn't as clinically or cost-effective as other drugs in the same class. You pay a higher cost share for these drugs.

At a retail network pharmacy, copayments for a 30-day supply of generic formulary drugs will increase from $10 to $11 and from $24 to $28 for brand-name formulary drugs. In some cases, survivors of active duty service members may be eligible for lower cost-sharing amounts.

TRICARE groups pharmacy drugs into three categories: generic formulary, brand-name formulary and non-formulary. You pay the least for generic formulary drugs and the most for non-formulary drugs, regardless of whether you get them from home delivery or a retail pharmacy.

To see the new TRICARE pharmacy copayments, visit
To learn more about the TRICARE Pharmacy Program, or move your prescriptions to home delivery, visit

Home Based Primary Care (HBPC)
Home Based Primary Care (HBPC) provides primary health care to eligible Veteran patients in their homes when care in the outpatient clinics is not possible or recommended. HBPC is like a clinic visit at your home.

HBPC is a team of health care professionals who will teach you and your caregiver about your medical problems (medications and how to take them, what food to eat, a safe exercise program, and more); and provide guidance to make your care easier and safer.

To be eligible for HBPC you must be homebound, have a caregiver in the home, and live in the HBPC service area.


Important Links

The best website for Arkansas Veterans' Resources is:
The Arkansas Department of Veteran Affairs has information on Military Records, Employment, Benefits, Healthcare, Veteran Support Agencies and more! 

Requesting a DD214 for Loved Ones – You can request a copy of your loved one’s DD 214 by accessing:

National Resource Directory - This directory is a Web-based network of care coordinators, providers and support partners with resources for wounded, ill and injured service-members, veterans, their families, families of the fallen and those who support them. Located at

Armed Forces Vacation Club -- The Armed Forces Vacation Club is a space-available program offering Department of Defense-affiliated people affordable condominium vacations at more than 3,500 resorts worldwide. For more information, visit

Stay Connected

Little Rock AFB Public Affairs
19 AW/PA ComRel
1250 Thomas Avenue (19 AW HQ Bldg.)
Suite 160
Little Rock AFB, AR
(501) 987-6744

Base Operator - (501) 987-1110


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Office Information

Director: Henry Ward, COL (Ret) ARNG

Monday and Friday:  8 a.m. - 3 p.m.
Tuesday and Thursday: 9 a.m. - 3 p.m.
Wednesday: 8:30 a.m. - 2:30 p.m.

(Due to federal holidays, wing training days, Air Mobility Command Family Days, etc., please call prior to your visit to ensure we are open to assist you with your needs.)

Building 1255, Suite 121
Little Rock AFB, Arkansas

Contact numbers
Toll Free: 1-877-815-3111
Local: (501) 987-6095
Fax: (501) 987-5865

2019 Retiree Breakfast Calendar

January 11, 2019
February 15, 2019
March 15, 2019
April 19, 2019
May 17, 2019
June 14, 2019
July 19, 2019
August 16, 2019
September 21, 2019 (Retiree Appreciation Day) Set-Up on 20th
October 18, 2019
November 15, 2019
December 13, 2019

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Kids Bowl Free! Sign up here <> [details <> ] If you aren&#39;t golf ready, there&#39;s still time to sign up for Get Golf Ready! Session 2! [details <> ] #WOW with Youth Programs -- Check out the next adventure here! [details <> ] Cool off at Base Pool this Fourth of July at the Red, White, and Pool Party! [details <> ] Youth Programs present the Buddy Bison Program -- stay active and have fun this summer [details <> ]
#WOW ARKANSAS SKATIUM | JUNE 27 | 1:30 - 5:30 PM Stay cool! Skate on over to this Way Out Wednesday at Arkansas Skatium! Choose between the ice or roller rink for an afternoon of fun with your friends -- ages 9 - 18! $15 for YP Members and $20 for non-members (price includes entry fee and skate rental // bring extra money for additional activities). FAMILY MOVIE NIGHT: A WRINKLE IN TIME | JUNE 28 | 5 - 7 PM Family Movie Night is on Thursday, June 28! Bring the whole family in for this free showing of Disney's A Wrinkle in Time -- don't forget your snacks! Show starts at 5 PM in the Community Center Ballroom. FIRECRACKER OPEN | JULY 7 | 8 AM Tee off with a BANG! Join Deer Run Golf Course for their Firecracker open July 7! For this four-person scramble, you must register by July 4th and each person must pay the $20 entrance fee. The entry fee includes 18 holes, greens and cart fees. Prizes will be awarded to the top participants! LIBERTY FEST | JULY 7 | 4:00 PM It's time to celebrate! Come on out to Heritage Park for our annual Independence Day celebration featuring country music artists Thompson Square and Easton Corbin! The event starts at 4 PM and the performers will be taking the stage at 7 PM. This event is free and is sure to be fun for the whole family!
1) The PASS & ID office will be closed on Friday, June 29. Please plan accordingly. 2) ALL MILITARY OFFICES will be closed on Wed., July 4, for the holiday and Thursday, July 5, for Family Day. Again, please plan accordingly. 3) For those that might have served under MAJ GEN Self when he was stationed here as Commander of the 314th.... Maj Gen Kip Self's Internment at Arlington Cemetery will be on Friday 5 Oct at 1300. Personnel wanting to attend need to be at the Admin Office by 1215. There will be a Reception afterwards (details to follow). Sue Self asks that you please share this information with other personnel who may be interested. 4) KOREAN WAR REMEMBRANCE The Korean American Federation of Arkansas will host multiple events to observe the 68th anniversary of the Korean War. The remembrance events begin with a photo exhibition and culminate in a ceremony June 25. A free, open to the public photo exhibition of The Korean War will be available at the KAFA headquarters located at1904 Kanis Road, Street H-2 Little Rock, Saturday through June 24 daily from 2 to 6 p.m. The Korean War Remembrance ceremony is scheduled for June 25 at 10 a.m. at MacArthur Park at the Korean War Memorial site. While all Korean War veterans, their family members and friends and Koreans are cordially invited to attend, the Korean War Remembrance ceremony is open to the public. MacArthur Park is located at 9th and McMath Ave. in Little Rock. We cordially invite all Korean War Veterans, Family. Relatives and Koreans to attend. Ms. Nikki Winn has graciously agreed to sing the National Anthem for the ceremony.
Good afternoon TLR! We are so excited for all of the upcoming summer events - be sure to check them out on our website <> ARKANSAS WINE TOUR | JUNE 9 | 7:30 AM - 6 PM Explore Arkansas wine country with ITT! Tour and taste test at 3 different wineries -- only $25 per person! Transportation included, just bring extra money for lunch and purchases. Must be 21+ to attend. Register by June 5! HAMMER + BRUSH: CANDLE CADDY | JUNE 13 | 5:30 - 7:30 PM Display your candles in a one-of-a-kind candle caddy made by you! This project is perfect for a coffee table, dining table, or even outdoor patio table with citronella candles -- only $20! All supplies are included, just bring your creativity. Register by June 8! EXTREME CAMPING ADVENTURE | JUNE 22 - 24 This trip is EXTREME for a reason! Rafting, caving, camping... for all of you adventure seekers, this trip is one you won&#39;t want to miss! Meet up with other Air Force Bases in East Tennessee for an amazing 3 day camping experience. From white water rafting down the Olympic course, to caving, camping, and cooking over the open fire, create memories that will last a lifetime! $50 for R4R qualifying participants only -- register by June 8! KIDS BOWL FREE | ALL SUMMER LONG! Looking for something to keep the kids busy this summer? Beat the heat! Kids Bowl Free at Strike Zone! Sign up for this awesome program here: <> OTHER UPCOMING EVENTS Swing into Summer with Get Golf Ready! Lessons begin on June 18 [details <> ] Paddle into fun with Stand Up Paddle Boarding at Greers Ferry Lake [details <> ] #WOW with Youth Programs -- Check out the next adventure here! [details <> ] The deadline to register for Youth Camps has been extended! [details <> ] Youth Programs present the Buddy Bison Program -- stay active and have fun this summer [details <> ]
1) We would like to WELCOME Col. Ward back to the office!!! 2) Please mark your calendar for the next Retiree Breakfast, Friday, June 15, at 0815 at HANGAR 1080. 3) Please read the attached information sheet concerning the upcoming TRDP transition to FEDVIP. Here is the TRDP to FEDVIP transition update link that you might be able to use for your social media outlets. <> Learn about the changes coming to your Delta Dental TRICARE Retiree Dental Program to FEDVIP Fact Sheet. Delta Dentals TRICARE Retiree Dental Program is proud to have been your oral health partner for the last 20 years. Delta Dental is here for you through this transition. Here is a helpful fact sheet that gives more detail on comparing your TRDP plan to current Delta Dental FEDVIP plans. 4) FROM THE COMMISSARY. Please see the attached flyers from DECA. If you don&#39;t have anything to do on June 1st, 2nd and 3rd, come to the Commissary and participate in the events we have planned between 1100-1300hrs, all 3 days (see Healthy Lifestyle Schedule attachment). These events are opened to both adults and kids. Prizes for the events are: June 1st: 1st place: $100 Commissary Gift Card 2nd place: $75 Commissary Gift Card 3rd place: $50 Commissary Gift Card June 2nd: 1st place: $100 Commissary Gift Card 2nd place: $75 Commissary Gift Card 3rd place: $50 Commissary Gift Card Also attached are the DeCA news releases that are very interesting and informative. As always, we look forward to seeing and serving you in YOUR Commissary and hope that you have pleasant shopping experience! 5) From FSS/Marketing:
This is a reminder that the breakfast will be held on Friday, May 18, at 0815 in Hangar 1080. This month's speaker will be from Civil Engineering to update us on construction projects. We hope to see you there! A reminder, too, that Bldg 1255 is still blocked off from its direct route. Be aware that parking is available on the north side of the building and the speed limit is 5. They do have radar set up. And the Base is in the midst of an exercise this week therefore they are checking IDs at all doors. Please allow a little extra time when entering the Base and all areas on the Base.
Sorry about the lack of updates. We will try to do better in the future! Cheers
Starting in April 2018, Medicare will begin mailing new cards to everyone who gets Medicare benefits. Why? To help protect your identity, Medicare is removing Social Security numbers from Medicare cards. Instead, the new cards will have a unique Medicare Number. This will happen automatically. You don't need to do anything or pay anyone to get your new card. Medicare will mail your card, at no cost, to the address you have on file with the Social Security Administration. If you need to update your official mailing address, visit your online Social Security account <<a href=">" target="_blank">></a> at <a href="" target="_blank"></a> or call 1-800-772-1213. When you get your new card, your Medicare coverage and benefits will stay the same. Read more about the new Medicare card at <a href="" target="_blank"></a> SOURCE: FTC Blog at <a href="" target="_blank"></a>
ALTERNATIVES TO HIGHER PRESCRIPTION COST: To eliminate prescription cost you might want to transfer to the Airbase Pharmacy. You can eliminate the cost of $7.00 to $59.00 from Express Scripts by coming to the Airbase. The pharmacy formulary has been greatly expanded over the years and they carry quite a lot now. To see if your medicine is listed, you can click on this link: <a href="" target="_blank"></a>
DEADLINE to register is Monday, March 12. Information needed in order to access the flight line is DOB (date of birth) and either your Driver's License # OR the last 6 digits of your SSN. We've received some incomplete information and have left messages on some phones and have some bad phone numbers. IF we cannot retrieve all the information that is required, you will not be allowed on the tour. This is a directive from the 314th AW Security Forces. Thank you. v/r Henry F. Ward , Colonel, USA (ret) Director Retiree Activities Office 19th Airlift Wing 1255 Vandenberg Suite 121 Little Rock, AFB AR 72099 501-987-6095
During the period 20-23 Feb '18 the DEERS/ID card section will only be processing emergency CACs and ID cards for Lost/Stolen IDs, deployers, and expired ID cards during this period. If your ID card is not expired or expiring during this time period we ask that you come in before the 20 Feb or after 23 Feb to process for a new ID. Normal operations will resume effective 26 Feb '18 @ 0830. For your convenience there are other ID card issuing locations nearby: 1. 913th AG (AFR) on LRAFB: Building: 262 / RM: 103 Phone Number: 501-987-3175 Hours: Monday-Friday 0800-1500 (HOURS & DAYS OPEN ARE SUBJECT TO CHANGE) 2. 189th AW (ANG) on LRAFB: Building: 103 / Ste: 120 Phone Number: 501-987-6703/1446 Hours: Monday-Friday 0700-1100 & 1300- 1530 (HOURS & DAYS OPEN ARE SUBJECT TO CHANGE 3. Joint Force HQ (ARNG) on Camp Joe T. Robinson: 7301 Kansas Av, North Little Rock Ar Phone Number: 501-212-5065 or 5037 Hours: Monday-Friday 0730-1500 (HOURS & DAYS OPEN ARE SUBJECT TO CHANGE)"
John S. Heffernan, 77, of North Little Rock passed away January 31, 2018. In lieu of flowers please make donations to Alzheimer's Arkansas or Arkansas State Veterans Cemetery Beautification Foundation. A memorial service will be 10:30 a.m. Friday, February 9, 2018 at North Hills Baptist Church in North Little Rock. Interment will follow in Arkansas State Veterans Cemetery. Arrangements by Moore's Jacksonville Funeral Home (501) 982-2136
Just a reminder for this Friday, January 19, 2018 for the first retiree breakfast of the year to be held at 0815 in Hangar 1080. Mr. Tim Johnson (LT COL- retired) from the Arkansas Attorney General's office will be the speaker this month. Looking forward to seeing everyone!
FYI................. The "19 FSS DEERS/ID Card office will be closed for DEERS/RAPIDS workstations replacement on Tuesday 5 Dec 2017 and will reopen 6 Dec 2017 at 0800. Alternate DEERS locations are: 189th AW DEERS office #987-6703 or 987-1446 and Camp Robinson DEERS office #501-212-5065 or 501-212-5037.
Youth Center Harvest Fest | November 3 | 5 - 6:30 PM Have some fun and celebrate the changing season with the Keystone Club! Face painting, photo booth, cake walk, and more - purchase tickets for just 25 cents each to participate. Ages 5 - 18 // All proceeds go to the Youth Center's Keystone Club Everyone's favorite minions are back for Family Movie Night! Despicable Me 3 is showing on Thursday, October 26 starting at 5 PM at the Walters Community Support Center Ballroom. Find It + Flip It Challenge // Are you ready for a little friendly DIY competition? Enter the Skills Center's challenge with something that you've repurposed from drab to fab! Submissions are due by December 8 for a chance to win a prize. Take a hike - on wheels! Bobby's Bike Hike: Pork + Bourbon Bike Tour will take you around to sample some of the best foods and spirits Downtown Little Rock has to offer. Register by November 2nd! (Trip is on November 4 from 10 AM - 5 PM // Only $25 per person (includes transportation!) // You must be 21+ for this excursion!) Painting Uncorked is back! Bring your wine + enjoy your time painting a beautiful pumpkin painting. Only $25 per person -- includes everything except the bubbly (BYOB). Register by October 30 for the November 3 class! PACE Class // All of us want a better future self than our current self. Open to all DoD ID Cardholders, this course will not only ignite that process, but it will provide personal opportunities to start that journey. The results can make your work more productive, make your job more enjoyable, and make your profession a more personal experience. Join us on November 7 at the Walters Community Support Center Ballroom from 8 AM - 2 PM. Registration is required - click here or call Lt. Hatcher at (501) 987-4204 The Warfit Track is currently closed for repairs. Alternate locations include the indoor track at the Fitness Center, the outdoor track (across from Burger King) or around base using the running map <<a href="" target="_blank"></a> > . Contact your PTL for PT testing location.
This Friday, join us for the ultimate Halloween bash! This base-wide event featuring free food and candy, music, games, a costume contest and more is sure to be a hit! Plus, a little squadron competition is always fun -- participate in Trunk-or-Treat with the chance to win up to a $500 FSS Gift Card! There are plenty of volunteer opportunities available as well. Sign up and view more event details here <> . Candy donation boxes are set up inside the Commissary and Exchange if you&#39;d like to contribute to our Trunk-or-Treat event.
Military Veteran Hall Of Fame Ceremony and Ribbon Cutting! 1 Nov 17, see you there!
Hello Customers, I wanted to share the latest news concerning the Commissaries accepting the Military Star card. Please see attachment. The "roll-out" date for Little Rock Commissary is 30 Oct. I have also attached the guidance on Service Animals in our Commissaries. There are hard copies located at the Customer Information section in our store near the front entrance and restrooms or you can get a copy from Customer Service in the front center of the store. Don't forget our On-Site Guard/Reserve Sale that will be held at Chappell Armory, Bldg. 3000, Camp Joseph T. Robinson, North Little, Rock. The Commissary is partnering with 19 FSS in their Spooktacular event. On Aisle 1, we have a large selection of Halloween candies. You can purchase a bag, or two, or three from the Commissary and drop it in the Halloween decorated box located in front of Register 9. All the candies that are dropped in the box will go to all the ghosts and ghoblins at the Trunk or Treat that will be held at the Warfit Pavilion on October 27th. As always, we look forward to seeing you in the Commissary! Thank you for your time,
Mr. Don Mckeen from the Commissary will be leaving us and moving to Scott AFB, IL. We hate to see him leave but we wish him all the best. During his stay here, he has provided "excellent" support to this office! Again, wish him all the best. In other commissary news: The commissary will have a case lot sale at Camp Robison -- see below for dates and times. //Signed// Henry F WARD, HENRY F CIV USAF AMC 19 AW/RAO Director Hello Sir! Mr. McKeen will be leaving us here at Little Rock. Mr. McKeen received a promotion and will be heading to Scott Afb. He will be in/out throughout the rest of this month, but did mention that he would like to attend his last Retiree Appreciation Breakfast on the 20th to say his "See Ya Later's". Also, can you remind everyone on your buddy list that we are having our Guard/Reserve On-Site case lot sale again at Camp Robinson on 26-28 Oct. Hours are as follows: Thurs Oct 26: 0900-1700hrs. Fri Oct 27: 0900-1700hrs. Sat Oct 28: 0900-1500hrs. Like always, we will have bulk items on sale: Toiletries, Paper products, Snacks, Pet foods, sodas, etc.. Thank you for your support!
Attention, Friends, The Little Rock Air Force Base retiree activity office is trying to find Harold "Marty" Martin Jr. he has an award in the office and we are trying to get it to him. TSgt Martin was with the 17 TAS/517AS/3 OG Group as a STAN/EVAL Loadmaster from August 87 thru June 95. Any help would be greatly appreciated. Thx in advance!

Retiree Breakfasts

The retiree breakfast is served at 8:15 a.m. at Hangar 1080 on the following dates:
Friday, July 20, 2018
Friday, August 17, 2018
September 21-22 (Retiree Appreciation Day set up and event)
Friday, October 19, 2018
Friday, November 16, 2018
Friday, December 21, 2018