This guide contains a list of services and resources available to members of our military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the phone numbers or web links to obtain more detailed information for a particular service. The We Care link is a needs-based search engine that allows you to connect with a choice of providers. The We Care guide also serves as a referral document for commanders, community leaders, and program managers. This comprehensive listing will empower you to find what you need to be a successful and resilient member of the Air Force family. Wherever you go in AMC, there will be a We Care guide!
ADDICTIONS
ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) – The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.
ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.
Facility: 19th Medical Group, Bldg. 1090
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: ADAPT, 2nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: ADAPT Staff
Last Updated: 8/18/2020
DRUG DEMAND REDUCTION:
Drug Demand Reduction (DDR): DDR mission is to prevent the use of illicit drugs and alcohol among military personnel, Civil Service Employees, NAF personnel, and Family Members by providing education, training and information that promotes wellness and healthy lifestyles. The Air Force zero-tolerance for illegal drugs requires random testing for active duty, civil service and NAF employees. Pre-employment testing is accomplished for those seeking to secure civil service positions, promotions, or transitioning from reservist to active duty status. Training is offered to unit members to perform duties as a collector to cover shift workers overnight. As a resource for commanders the program can provide gate and unit sweeps, probable cause, voluntary consent, “Bickle”, and commander directed testing. The program aims to create a drug free workplace and a mission ready force.
Facility: Drug Testing Clinic
Address: 1995 Arnold Drive, Bldg. 1995
Intended for: Active Duty, Civil Service Employees, NAF Employees, Family Members, ANG, Reservists and Pre-Employment
When: 0730-1630, Mon – Fri
Where: Bldg. 1995, Room 102
Phone: (501) 987-8982
CHAPEL:
Chapel - Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).
Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7 (closed noon-1 for lunch)
Where: Base Chapel, Bldg. 950
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: http://www.littlerock.af.mil/Units/Base-Chapel/
Resource Provider: Chaplains
EMPLOYEE ASSISTANCE PROGRAM:
Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
Facility: Services available via phone services or via the website
Intended for: Air Force Federal Service Civilians
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Phone: 800-222-0364
Website: www.FOH4YOU.com
Resource Provider: Federal Occupational Health
MILITARY ONESOURCE:
Military OneSource - Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Last Updated: 8/18/2020
AIR NATIONAL GUARD
See http://www.189aw.ang.af.mil/ for more information.
CIVILIAN
Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling (800) 222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
Phone: (800) 222-0364
CIVILIAN HEALTH PROMOTION SERVICES:
Civilian Health Promotion Services (CHPS) – CHPS enhances readiness, productivity, employee health and engagement of the civilian workforce to minimize personal risk of preventable injury, illness, or suicide. CHPS provides free resources to help the DoD civilian workforce maintain and improve their health and wellbeing. CHPS offers a wellness website portal, wide variety of health education classes, multiple wellness screenings (cholesterol and blood sugar, blood pressure, and body composition), wellness challenges and health awareness campaigns.
Phone: (801) 586-9593
Website: https://afmcwellness.com/
AIRMAN & FAMILY READINESS CENTER:
Airman & Family Readiness Center - Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.
Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: A&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: www.littlerock.af.mil/Units/Airman-and-Family-Readiness/
Resource Provider: A&FRC Staff
When: 0730-1630, Mon-Fri, on-call 24/7
EQUAL OPPORTUNITY:
Equal Opportunity – Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
Facility: Bldg. 1240
Address: 1240 Thomas Avenue
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
When: 0800-1630, Mon-Fri
Where: Room 114
Phone: (501) 987-8629; for emergency services after duty hours contact the Command Post at (501) 987-1900.
Resource Provider: EO Specialists, EO Director
HEALTH AND WELLNESS CENTER:
HAWC - The Health and Wellness Center offers a variety of programs and classes on nutrition, fitness improvement, movement improvement, stress management and more. The HAWC is your one stop shop for improving your health and performance. The center is staffed with professional trainers and a registered dietician to help provide you counsel and guidance for your physical health.
Facility: Fitness Center
Address: Bldg. 827, 6th Street (Inside the Fitness Center)
Intended for: Active Duty and their eligible family members, DoD civil service, contractors, ANG, and USAFR.
Where: Fitness Center, 1st floor by Front Door
Phone: (501) 987-7288
Resource Provider: Health and Wellness Center Staff
SEXUAL ASSAULT PREVENTION AND RESPONSE OFFICE:
Sexual Assault Prevention and Response Office (SAPR) is a DoD-wide quality of life program for victims of sexual assault crimes that provides the following services:
-- Restricted Reporting: Maintains Confidentiality -- NO INVESTIGATION - Report MUST be made to SARC, healthcare provider, Chaplain, SVC or Victim Advocate ONLY
-- Unrestricted Reporting: INVESTIGATION STARTED - Whenever the sexual assault information is given to the chain of command to include immediate supervisor, 1st Sgt, commanders, OSI, Security Forces or when the victim wants to proceed to investigation
-- Assign a Victim Advocate who is trained to provide crisis intervention, information and referral of on/off base helping agency services to include support through medical and legal proceedings.
Facility: Sexual Assault Prevention and Response Office
Intended for: Active Duty, Guard/Reserve, Dependents 18+, DoD Civilians
When: on-call 24/7
Where: Rooms 118 & 120
Phone: Office (501) 987-2697 or 2685; 24/7 Helpline (501) 987-7272 SARC Cell: 501-533-5467 SAPR VA Cell: 501-533-9317
CIVILIAN PERSONNEL:
Civilian Personnel - Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.
Facility: Consolidated Support Center
Address: 1255 Vandenberg Blvd.
Intended for: Federal Service Civilians and their Supervisors
Where: Room 227
Phone: (501) 987-3212
Website: www.littlerock.af.mil/Units/Civil-Service/
Last Updated: 9/15/2020
COMPLAINTS
INSPECTOR GENERAL:
Inspector General (IG) – The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.
Facility: Bldg. 1260
Address: 1260 Thomas Avenue
When: 0730-1700, Mon-Fri
Where: Rooms 116, 117 and 118
Phone: (501) 987-3596
Website: http://www.littlerock.af.mil/Units/Inspector-General-Office/
Resource Provider: IG Staff
COUNSELING (INDIVIDUAL/GROUP)
MENTAL HEALTH:
Mental Health – Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.
Facility: Base Clinic
Address: Bldg. 1090, Arnold Drive
Where: Mental Health Clinic, 2nd floor
Resource Provider: Mental Health Staff
MILITARY FAMILY LIFE COUNSELOR:
Military Family Life Counselor (MFLC - Adult/Child) - Provide anonymous, confidential support to Airmen and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: A&FRC, Bldg. 940
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors
Federal Occupational Health: Employee Assistance Program (EAP) - The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
MILITARY ONESOURCE
Resource Provider: Military OneSource
FAMILY ADVOCACY PROGRAM:
Family Advocacy Program (FAP) -The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
Where: Across from Dental Clinic, 2nd floor
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff
CRISIS SUPPORT
Facility: 19th Medical Group Base Clinic
DIVORCE/SEPARATION
LEGAL:
Legal - Licensed attorneys offer confidential consultation to active duty, dependents of active duty, retirees, dependents of retirees, and Reserve/Guard troops on orders. 19 AW/JA attorneys assist members with self-representation; research applicable state laws; and provide advice on marriage, dissolution of marriage or divorce, child support, child custody, property distribution and related family law matters.
Facility: Legal Office, 19th Airlift Wing Headquarters
Address: Bldg. 1250 Thomas Avenue
Intended for: Active Duty members, Reserve and Guard who are on active duty and their dependents, Retired military members and their dependents. You must be receiving retirement pay to be eligible for services.
When: See web-page
Where: 2nd floor of 19th AW Headquarters Bldg.
Phone: (501) 987-7886
Website: http://www.littlerock.af.mil/Units/Legal-Office/
Resource Provider: Legal Office Staff
DOMESTIC/DATING VIOLENCE
EDUCATION/PROFESSIONAL DEVELOPMENT
JACKSONVILLE-LITTLE ROCK AFB UNIVERSITY CENTER:
Jax-LRAFB University Center - Education Services offers academic advisement, college courses, funding, program guidance, and testing services to assist Airmen with meeting personal and professional higher education goals. Information and/or assistance is available for the following programs: Air Force Credentialing Opportunities On-line (AF COOL), Commissioning Programs, Air Force Virtual Education Center (AFVEC), Career Skills Program (CSP), Community College of the Air Force (CCAF), CLEP/DANTES, Military Tuition Assistance (Mil TA), Transition Assistance Program Goals, Plans and Success - Higher Education (TAP GPS – HE) Track, and Veterans Affairs Education Benefits.
Facility: Jacksonville-LRAFB University Center
Address: Bldg. 1490 Vandenberg Blvd.
Intended for: Active Duty members, Reserve, Guard, retirees, federal service Civilians, their eligible family members and local community members.
When: 0800 - 1600, Mon-Thurs; Fri, 1000 - 1500 Closed on all federal holidays, AMC Family Days, & wing training days.
Where: Jacksonville-LRAFB University Center, outside the base gate on Vandenberg
Phone: (501) 987-3417
Website: www.rockinattherock.com/education/
Resource Provider: Education Center Staff
Last Updated: 9/15/2018
SCHOOL LIAISON OFFICER:
School Liaison Officer - Provides answers to military children and teens concerns. Seeks to engage and educate policymakers, not-for-profit associations, concerned business interests, and other leaders about the needs of military members & their families. Consults on how to choose a school.
When: 0730 – 1630, Mon-Fri.
Phone: (501) 987-1941
Resource Provider: School Liaison Officer
EMPLOYMENT
Last Updated: 8/18/20
DECA:
DECA – Federal Government Agency with a wide range of career fields. DeCA encourages all prospective employees to apply for any available opportunity in the store, region, or headquarters as they expand their product knowledge, develop their skills, and enhance their value as a DeCA team member. Please apply for all Commissary jobs at website below.
Website: https://www.usajobs.gov/
EXCHANGE:
Main Exchange - Our relationship with the military goes back to 1895, when General Order No. 46 established the concept for what became the Exchange. Our job is to serve the Army and Air Force active duty servicemen and women. Wherever they are. Wherever they go. We also serve their dependents, retired military members, the Guard and Reserve.
Website: www.applymyexchange.com 1. Go to https://publicaffairs-sme.com/applymyexchange/ 2. Choose your option on screen and click "Apply Here" 3. After viewing click "Apply Now" 4. Enter in SEARCH LOCATION "United States- Arkansas Little Rock" and click search 5. Review the openings scroll down to bottom on opening you would like to apply 6. Click on red "Apply to job" and create account 7. Click on red " Let's get stated"
FAMILY CHILD CARE (FCC) PROVIDERS:
Family Child Care (FCC) Program - The Little Rock AFB FCC Program offers in-home child care in on-base or off-base affiliated homes for children ages 2 weeks to 12 years. These homes/providers are licensed, trained, inspected, and certified. The FCC Office maintains a current listing of FCC providers. FCC providers offer a variety of child care options to include weekly, hourly, young infant, evening, weekend, shift work, special events, and special needs care. Interested individuals may contact the FCC office for training and certification requirements.
Facility: Family Child Care Office
Address: 1988 Arnold Drive
Intended for: Military members and DoD civilians
When: 1000 - 1400, Mon - Fri, appointment only
Cost: Varies based on total family income
Phone: (501) 987-3156
Website: www.rockinattherock.com/fcc/
Resource Provider: FCC Staff
NAF HUMAN RESOURCES OFFICE:
Non-Appropriated Fund Human Resources Office - Hires people to work in service-related businesses that provide support to the military community at military installations. The NAF website includes current job vacancies, application procedures, benefits and other information.
Address: 1255 Vandenberg Blvd., Room 227, Little Rock AFB, AR 72099
Intended for: Anyone looking for a position, 16 years and over
When: 0730 - 1630, Mon - Fri
Phone: (501) 987-6440
Website: https://www.nafjobs.org/
Resource Provider: NAF Employers
Last Updated: 8/19/2020
FAMILY ASSISTANCE
Phone: (501) 987-2667
YOUTH PROGRAMS:
Child Development Center - The CDC is here to assist Department of Defense military and civilian personnel in balancing the competing demands of the accomplishment of the DoD mission and family life by managing and delivering a system of quality, available and affordable programs and services for eligible children and youth, birth through 18 years of age.
The center provides a safe, nurturing environment that promotes the social, cognitive, language, and physical development of young children. Their goal is to support each child's needs and abilities and challenge them to reach their individual potential.
Let the CDC staff enhance the educational development of your child in a developmentally-appropriate atmosphere!
Facility: CDC
Address: Bldg. 1990 Arnold Drive
Intended for: Active Millitary and DoD Civilians
When: 0630-1800, Mon-Fri
Where: Bldg. 1990
Phone: (501) 987-6130
Website: https://www.rockinattherock.com/child/
Resource Provider: CDC Staff
Infant Toddler Center - The ITC is here to assist Department of Defense military and civilian personnel in balancing the competing demands of the accomplishment of the DoD mission and family life by managing and delivering a system of quality, available and affordable programs and services for eligible children and youth, birth through 18 years of age.
Let the ITC staff enhance the educational development of your child in a developmentally-appropriate atmosphere!
Facility: ITC
Address: 1257 Lachmund Drive
Where: Bldg. 1257
Phone: (501) 987-6070
Resource Provider: ITC Staff
Youth Center - The School Age Care program offers before/after school child care and there are a variety of programs for children ages 5-12 years, as well as members ages 9-17 to engage in activities of their choosing. The Youth Program is DoD certified and nationally accredited by the Council on Accreditation (COA).
Facility: Youth Center
Address: 1992 Arkansas Blvd.
Intended for: Anyone with base access
When: 0630-1800
Where: Youth Center, Bldg.1992 by the Big Base Lake
Phone: (501) 987-6355
Website: https://www.rockinattherock.com/youth/
Resource Provider: Youth Center Staff
Last Updated: 8/19/20
Family Child Care Program - The Little Rock AFB FCC Program offers in-home child care in on-base or off-base affiliated homes for children ages 2 weeks to 12 years. These homes/providers are licensed, trained, inspected, and certified. The FCC Office maintains a current listing of FCC providers. FCC providers offer a variety of child care options to include weekly, hourly, young infant, evening, weekend, shift work, special events, and special needs care. Interested individuals may contact the FCC office for training and certification requirements.
KEY SPOUSE PROGRAM:
Key Spouse Program is an official unit/family program designed to enhance readiness and establish a sense of Air Force community. It is a commander’s program that promotes partnerships with unit leadership, volunteer Key Spouses appointed by the commander, families, the Airman & Family Readiness Center and other community and helping agencies. The program has been standardized across the Air Force to address the needs of all military families with special emphasis on support to families across the deployment cycle.
Intended for: Service members and their families
When: 0730-1630, Mon-Fri. Closed on all federal holidays and AMC Family Days.
Where: Airman & Family Readiness Center, Bldg. 940
Last Updated: 9/15/20
FAMILY SEPARATION/DEPLOYMENT SUPPORT
FINANCIAL COUNSELING/EMERGENCY AID
AIR FORCE AID SOCIETY:
Air Force Aid Society (AFAS) - Provides world-wide emergency assistance to Airmen and their eligible family members to meet immediate needs in an emergency situation. AFAS provides interest-free loans and grants based on the individual situation for needs such as: emergency travel, child care/respite, vehicle repair/payment, medical/dental, moving costs, funeral expenses, utilities, and basis living expenses. Falcon loans up to $750 without First Sergeant or Commander approval.
Intended for: Active Duty members and eligible family members
Where: Airmen and Family Readiness Center
Cost: Interest free loans and grants (on a case by case basis)
Phone: (501) 987-2667; for emergency financial assistance after duty hours, contact the American Red Cross, (877) 272-7337.
Website: http://www.littlerock.af.mil/Units/Airman-and-Family-Readiness/
GRIEF
HARASSMENT
HEALTH
19TH MEDICAL GROUP
See http://www.airforcemedicine.af.mil/MTF/Little-Rock/ for all services.
HOUSING
See http://www.littlerock-family-housing.com/ for more information.
Last Updated 9/15/2020
LEGAL ASSISTANCE
When: See web page
AREA DEFENSE COUNSEL:
Area Defense Counsel - The Area Defense Counsel provides confidential, independent legal representation for service members who are facing adverse administrative actions or are suspected of committing an offense under the Uniform Code of Military Justice. The Area Defense Counsel falls outside the chain of command for the wing, and therefore retains independence in the representation of service members.
The ADC's prime responsibility is to zealously and ethically represent clients during adverse military actions such - Courts-martial and Article 32 hearings
- Article 15 actions
- Administrative discharge and Demotion actions
- Denial of Reenlistment
- Referral EPRs/OPRs
- Suspect Rights Advisements
- Line of Duty Investigations
- Reports of Survey
- LOCs, LOAs, and LORs
- UIF entries and control rosters
- Any other adverse actions in which counsel for an individual is required or authorized
Intended for: Air Force members only.
Where: Bldg. 1255, Room 201
Phone: (501) 987-3260
Resource Provider: Area Defense Counsel Staff
Last Updated: 9/15//2020
SPECIAL VICTIMS’ COUNSEL:
Special Victims’ Counsel (SVC) - The Special Victims’ Counsel (SVC) team works with sexual assault victims by vigorously defending your rights to privacy, respect, and confidentiality. Your SVC will work directly with the Sexual Assault Response Coordinators (SARCs) to provide advice, assistance, and advocacy throughout your military justice process.
- The SVC represents YOU & YOU alone
- Provides confidential advice
- Protects YOUR rights/interests
- Offers YOU Legal Assistance
- Advises YOU on legal process
- Attends interviews with YOU
- Advocates for YOUR concerns
- Appears with YOU in court
- The SVC is Independent: We are NOT in Wing Chain of Command
Facility: Special Victims’ Counsel Office
Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians
When: 0800-1630, Mon-Fri, or 24/7 emergency
Where: Beside the SARC Office in Bldg. 1260
Phone: (501) 987-3412 or 7229; Duty Hours: After Hours: The SVC can be reached after hours via cell phone (202) 763-5333. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (501) 987-7272.
MEDIATION
Website: http://www.littlerock.af.mil/Units/Equal-Opportunity/
MEDICAL APPOINTMENTS
The appointment line is up and down periodically. Please try the appointment line first and if it gives you a busy signal, then call the clinic's direct line. We are sorry for the inconvenience and working hard at trying to get the problem resolved. Or you can schedule an appointment on line at: https://tricare.mil/FindDoctor/Appointments/OnlineAppointing
Family Health - 987-3080 Pediatrics - 987-3080 Flight Medicine - 987-7319 Optometry - 987-8702 Dental - 987-7304 Pharmacy - 987-8981 Referrals - 987-1285
Or click here: http://www.airforcemedicine.af.mil/MTF/Little-Rock/Make-An-Appointment/
PATIENT ADVOCATE
PATIENT ADVOCATE:
Phone: 501-987-8753
Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate using provide contact information. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994-6610 or https://www.jointcommission.org/report_a_complaint.aspx
RELOCATION ASSISTANCE
RESERVE
See http://www.913ag.afrc.af.mil/Home.aspx for more information.
SAFETY
SAFETY:
Safety - Educate, promote, and enhance the safety, health, and welfare of personnel; perform worksite surveys of industrial/administrative activities for both military and civilian employees; report unsafe, unhealthy, or hazardous working conditions; manage and develop occupational safety, health and risk management policy, procedures, standards, and objectives for implementation of the Air Force Mishap Prevention Program within the installation as a whole. Year-round safety focus--special emphasis on the "Critical Days of Summer."
Facility: Safety Bldg.
Address: 284 Avenue F West
When: 0730 – 1630, Mon-Fri
Phone: Flight Safety: (501) 987-8321; Occupational Safety: (501) 987-3290
Resource Provider: Safety Office Staff
SEXUAL ASSAULT
-- Restricted Reporting: Maintains Confidentiality -- NO INVESTIGATION - Report MUST be made to SARC, healthcare provider, Chaplain, SVC or Victim Advocate ONLY.
-- Unrestricted Reporting: INITIATES INVESTIGATION - Whenever the sexual assault information is given to mandatory reporters (chain of command to include immediate supervisor, 1st Sgt, commanders, OSI, Security Forces) or when the victim wants to proceed to investigation.
Where: Beside the SARC Office in Bldg. 1240
Phone: (501) 987-3412 or 7229; Duty Hours: After Hours: The SVC can be reached after hours via cell phone (202) 763-5333. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (501) 987-7272. SARC Cell: 501-533-5467 SAPR VA Cell: 501-533-9317
SINGLE AIRMEN
RECHARGE FOR RESILIENCY (R4R):
Recharge for Resiliency (R4R): R4R encompasses the following key resiliency target audiences: the Single Airman Programming Initiative (SAIP, RecOn, and Deployed Affected Programming (DAP)). These resiliency programs target specific audiences and provide needed support for Airmen and their families. SAIP ‐ Provides resources that foster a strong culture, mission and sense of community among single Airmen. RecOn ‐ Provides resources for outdoor centric, high adrenaline, stress reduction and is only available through FSS Outdoor Recreation Centers. Deployed Affected Programming ‐ Provides resources targeting deployed‐affected, and dependent‐restricted Air Force installation assigned service members and their families, providing relief from the challenges of deployment.
Facility: Bldg. 1075
Address:1075 Cannon Loop
Intended for: For more information on eligibility for SAIP, Rec On, and DEP then please contact Outdoor Recreation.
When: Mon 0730-1700 Tues 0900-1700 Wed 1200-1700 Thur 0900-1700 Fri 0900-1700 Sat-Sun Closed
Cost: Varies
Phone: (501) 987-3365
Website: https://www.rockinattherock.com/odr/
Resource Provider: ODR Staff
SPECIAL NEEDS
EXCEPTIONAL FAMILY MEMBER PROGRAM:
EFMP - Provides support services for all members of Team Little Rock that have a family member with special needs. We provide resources both on and off the installation as well as Educational Opportunities, Special Events, Sporting Activities (Special Olympics), Camps, Social Opportunities, Crisis Assistance/Support, Employment, Family Assistance, Relocation Assistance, Separation/Deployment Support, Single Airmen, Special Needs, Transition Assistance and Volunteer Opportunities.
Respite Care - The Air Force has partnered with Child Care Aware of America to offer respite care to families with children enrolled in EFMP with moderate or severe special needs. Respite care hours vary between 8-20 per month based on the Airman’s status and the EFM’s condition. Respite care is free to eligible families. Sibling’s care is also available at no cost.
When: 0730 – 1630, Mon-Fri. Closed on all federal holidays and AMC Family Days.
Website: http://www.afpc.af.mil/Benefits-and-Entitlements/EFMP-Family-Support/
Resource Provider: Family Support Specialist
SPIRITUAL/RELIGIOUS SUPPORT
SUICIDAL THOUGHTS
If you or a service member you know is experiencing a crisis, use this confidential, toll-free crisis line 1-800-273-8255 and press “1” to reach caring Department of Veterans Affairs responders. The Veterans Crisis Line can also be reached by text at 838255, or through online chat.
TRANSITION ASSISTANCE
VOLUNTEER
Last Updated:8/18/20
WORKPLACE STRESS
Please contact the Community Support Coordinator, Stephanie Wynn, 19 AW/CVB, (501) 987-1772, stephanie.wynn@us.af.mil for any updates/changes, or questions.