We Care Agencies

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This guide contains a list of services and resources available to members of our military community. It does not provide exhaustive information about each resource. Instead, it provides just enough information for you to quickly determine what resources are available to serve your needs. You can then use the phone numbers or web links to obtain more detailed information for a particular service. The We Care link is a needs-based search engine that allows you to connect with a choice of providers. The We Care guide also serves as a referral document for commanders, community leaders, and program managers. This comprehensive listing will empower you to find what you need to be a successful and resilient member of the Air Force family. Wherever you go in AMC, there will be a We Care guide!

ADDICTIONS
ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.
- Facility: 19th Medical Group, Bldg. 1090
- Address: 1090 Arnold Drive
- Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
- When: 0730-1630, Mon-Fri
- Where: ADAPT, 2^nd floor
- Cost: FREE
- Phone: (501) 987-7338
- Resource Provider: ADAPT Staff
- Last Updated: 9/18/2023
DRUG DEMAND REDUCTION:
DDR mission is to prevent the use of illicit drugs and alcohol among military personnel, Civil Service Employees, NAF personnel, and Family Members by providing education, training and information that promotes wellness and healthy lifestyles. The Air Force zero-tolerance for illegal drugs requires random testing for active duty, civil service and NAF employees. Pre-employment testing is accomplished for those seeking to secure civil service positions, promotions, or transitioning from reservist to active duty status. Training is offered to unit members to perform duties as a collector to cover shift workers overnight. As a resource for commanders the program can provide gate and unit sweeps, probable cause, voluntary consent, “Bickle”, and commander directed testing. The program aims to create a drug free workplace and a mission ready force.
- Facility: Drug Testing Clinic
- Address: 1995 Arnold Drive, Bldg. 1995
- Intended for: Active Duty, Civil Service Employees, NAF Employees, Family Members, ANG, Reservists and Pre-Employment
- When: 0730-1630, Mon – Fri
- Where: Bldg. 1995, Room 102
- Cost: FREE
- Phone: (501) 987-8982
- Last Updated: 9/18/2023
CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).
- Facility: Chapel
- Address: Bldg. 950 Arnold Drive
- Intended for: Anyone with an ID card, including teens, adolescents, and dependents
- When: 0730-1630, Mon-Fri, on-call 24/7 (closed noon-1 for lunch)
- Where: Base Chapel, Bldg. 950
- Cost: FREE
- Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
- Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
- Resource Provider: Chaplains
Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: Air Force Federal Service Civilians
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 800-222-0364
- Website: www.FOH4YOU.com
- Resource Provider: Federal Occupational Health
Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.
- Facility: Services available via phone services or via the website
- Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: (800) 342-9647
- Website: http://www.militaryonesource.mil/
Last Updated: 9/18/2023
AIR NATIONAL GUARD
CIVILIAN
EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023

CIVILIAN HEALTH PROMOTION SERVICES (CHPS):
CHPS enhances readiness, productivity, employee health and engagement of the civilian workforce to minimize personal risk of preventable injury, illness, or suicide. CHPS provides free resources to help the DoD civilian workforce maintain and improve their health and wellbeing. CHPS offers a wellness website portal, wide variety of health education classes, multiple wellness screenings (cholesterol and blood sugar, blood pressure, and body composition), wellness challenges and health awareness campaigns.
- Cost: FREE
- Phone: (801) 586-9593
- Website: https://www.usafwellness.com/
- Resource Provider: Federal Occupational Health
- Last Updated: 10/24/2022
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.
- Facility: Walters Community Support Center
- Address: Bldg. 940 Arnold Drive
- Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
- When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
- Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
- Cost: FREE
- Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
- Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
- Resource Provider: M&FRC Staff
Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).
- Facility: Chapel
- Address: Bldg. 950 Arnold Drive
- Intended for: Anyone with an ID card, including teens, adolescents, and dependents
- When: 0730-1630, Mon-Fri, on-call 24/7
- Where: Base Chapel, Bldg. 950
- Cost: FREE
- Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
- Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
- Resource Provider: Chaplains
Last Updated: 9/18/2023

EQUAL OPPORTUNITY:
Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.
- Facility: Bldg. 1240
- Address: 1240 Thomas Avenue
- Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
- When: 0800-1630, Mon-Fri
- Where: Room 114
- Cost: FREE
- Phone: (501) 987-8629; for emergency services after duty hours contact the Command Post at (501) 987-1900
- Website: https://www.littlerock.af.mil/Helping-Agencies/Equal-Opportunity
- Resource Provider: EO Specialists, EO Director
Last Updated: 9/18/2023

HEALTH AND WELLNESS CENTER:
The Health and Wellness Center offers a variety of programs and classes on nutrition, fitness improvement, movement improvement, stress management and more. The HAWC is your one stop shop for improving your health and performance. The center is staffed with professional trainers and a registered dietician to help provide you counsel and guidance for your physical health.
- Facility: Fitness Center
- Address: Bldg. 827, 6th Street (Inside the Fitness Center)
- Intended for: Active Duty and their eligible family members, DoD civil service, contractors, ANG, and USAFR.
- When: 0730-1630, Mon-Fri
- Where: Fitness Center, 1^st floor by Front Door
- Cost: FREE
- Phone: (501) 987-7288
- Resource Provider: Health and Wellness Center Staff
Last Updated: 9/18/2023

SEXUAL ASSAULT PREVENTION AND RESPONSE OFFICE:
Sexual Assault Prevention and Response Office (SAPR) is a DoD-wide quality of life program for victims of sexual assault crimes that provides the following services:
- Restricted Reporting: Maintains Confidentiality -- NO INVESTIGATION - Report MUST be made to SARC, healthcare provider, Chaplain, SVC or Victim Advocate ONLY
- Unrestricted Reporting: INVESTIGATION STARTED - Whenever the sexual assault information is given to the chain of command to include immediate supervisor, First Sergeants, commanders, OSI, Security Forces or when the victim wants to proceed to investigation-- Assign a Victim Advocate who is trained to provide crisis intervention, information and referral of on/off base helping agency services to include support through medical and legal proceedings.
- Facility: Sexual Assault Prevention and Response Office
- Address: 1240 Thomas Avenue
- Intended for: Active Duty, Guard/Reserve, Dependents 18+, DoD Civilians
- When: on-call 24/7
- Where: Rooms 118 & 120
- Cost: FREE
- Phone Office (501) 987-2697 or 2685; 24/7 Helpline (501) 987-7272
- SARC Cell 501-533-5467
- SAPR VA Cell: 501-533-9317
- Website: https://www.littlerock.af.mil/SAPR/
Last Updated: 9/18/2023

CIVILIAN PERSONNEL:
Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.
- Facility: Consolidated Support Center
- Address: 1255 Vandenberg Blvd.
- Intended for: Federal Service Civilians and their Supervisors
- When: 0730-1630, Mon-Fri
- Where: Room 227
- Cost: FREE
- Phone: (501) 987-3212
- Website: https://www.littlerock.af.mil/Helping-Agencies/Civilian-Personnel/
Last Updated: 9/18/2023
COMPLAINTS
EQUAL OPPORTUNITY:
Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Bldg. 1240
Address: 1240 Thomas Avenue
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
When: 0730-1630, Mon-Fri
Where: Room 114
Cost: FREE
Phone: (501) 987-8629; for emergency services after duty hours contact the Command Post at (501) 987-1900
Website: https://www.littlerock.af.mil/Helping-Agencies/Equal-Opportunity
Resource Provider: EO Specialists, EO Director

Last Updated: 9/18/2023

INSPECTOR GENERAL:
The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.

Facility: Bldg. 1260
Address: 1260 Thomas Avenue
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
When: 0730-1630, Mon-Fri
Where: Rooms 116, 117 and 118
Cost: FREE
Phone: (501) 987-3596
Website: https://www.littlerock.af.mil/Helping-Agencies/Inspector-General-Office-IG/
Resource Provider: IG Staff

Last Updated: 9/18/2023

CIVILIAN PERSONNEL:
Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.

Facility: Consolidated Support Center
Address: 1255 Vandenberg Blvd.
Intended for: Federal Service Civilians and their Supervisors
When: 0730-1630, Mon-Fri
Where: Room 227
Cost: FREE
Phone: (501) 987-3212
Website: https://www.littlerock.af.mil/Helping-Agencies/Civilian-Personnel/
Last Updated: 9/18/2023
COUNSELING (INDIVIDUAL/GROUP)
CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility: Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

MILITARY FAMILY LIFE COUNSELOR:
Provide anonymous, confidential support to military and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023

MILITARY ONESOURCE
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: 19th Medical Group, Bldg. 1090
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: ADAPT, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: ADAPT Staff

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
Family Advocacy Program (FAP) -The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023
CRISIS SUPPORT
CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: 19th Medical Group Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility:  Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost:  FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
The ADAPT Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility:  19th Medical Group, Bldg. 1090
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: ADAPT, 2^nd floor
Cost:  FREE
Phone: (501) 987-7338
Resource Provider: ADAPT Staff

Last Updated: 9/18/2023

MILITARY FAMILY LIFE COUNSELOR:
Provide anonymous, confidential support to Airmen and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors

Last Updated: 9/18/2023

MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
Resource Provider: Magellan Healthcare

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
DIVORCE AND SEPARATION
CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).
- Facility: Chapel
- Address: Bldg. 950 Arnold Drive
- Intended for: Anyone with an ID card, including teens, adolescents, and dependents
- When: 0730-1630, Mon-Fri, on-call 24/7
- Where: Base Chapel, Bldg. 950
- Cost: FREE
- Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
- Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.
- Facility: 19th Medical Group Base Clinic
- Address: 1090 Arnold Drive
- Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
- When: 0730-1630, Mon-Fri
- Where: Across from Dental Clinic, 2^nd floor
- Cost: FREE
- Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.
- Facility: 19th Medical Group Base Clinic
- Address: Bldg. 1090, Arnold Drive
- Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
- When: 0730-1630, Mon-Fri
- Where: Mental Health Clinic, 2^nd floor
- Cost: FREE
- Phone: (501) 987-7338
- Resource Provider: Mental Health Staff
Last Updated: 9/18/2023

Military & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.
- Facility: Walters Community Support Center
- Address: Bldg. 940 Arnold Drive
- Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
- When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
- Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
- Cost: FREE
- Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
- Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
- Resource Provider: M&FRC Staff
Last Updated: 9/18/2023

LEGAL:
Licensed attorneys offer confidential consultation to active duty, dependents of active duty, retirees, dependents of retirees, and Reserve/Guard troops on orders. 19 AW/JA attorneys assist members with self-representation; research applicable state laws; and provide advice on marriage, dissolution of marriage or divorce, child support, child custody, property distribution and related family law matters.
- Facility: Legal Office, 19^th Airlift Wing Headquarters
- Address: Bldg. 1250 Thomas Avenue
- Intended for: Active Duty members, Reserve and Guard who are on active duty and their dependents, Retired military members and their dependents. You must be receiving retirement pay to be eligible for services.
- When: See web-page
- Where: 2nd floor of 19th AW Headquarters Bldg.
- Cost: FREE
- Phone: (501) 987-7886
- Website: https://www.littlerock.af.mil/Helping-Agencies/Legal-Office-LRAFB/
- Resource Provider: Legal Office Staff
Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.
- Facility: Services available via phone services or via the website
- Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: (800) 342-9647
- Website: http://www.militaryonesource.mil/
- Resource Provider: Military OneSource
Last Updated: 9/18/2023
DOMESTIC AND DATING VIOLENCE
FAMILY ADVOCACY PROGRAM:
The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: 19th Medical Group Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility: 19th Medical Group Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

VICTIMS' COUNSEL:
Victims' Counsel (VC) - The Victims' Counsel (VC) team works with sexual assault, domestic violence, and interpersonal violence victims by vigorously defending your rights to privacy, respect, and confidentiality. Your VC will work directly with helping agencies to provide advice, assistance, and advocacy throughout your military justice process.

The VC represents YOU & YOU alone:
- Provides confidential advice
- Protects YOUR rights/interests
- Advises YOU on legal process
- Attends interviews with YOU
- Advocates for YOUR concerns
- Appears with YOU in court
The VC is Independent: We are NOT in Wing Chain of Command

Address: 1240 Thomas Avenue
Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians
When: 0900-1630, Mon-Fri
Phone: (501) 987-3412 or 7229; After Hours: The VC can be reached after hours via cell phone (202) 740-4579. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (501) 987-7272.

Last Updated: 11/8/2022

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Chat Services: Available on website
Resource Provider: Military OneSource

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023
EDUCATION AND PROFESSIONAL DEVELOPMENT
JACKSONVILLE-LITTLE ROCK AFB UNIVERSITY CENTER:
Education Services offers academic advisement, college courses, funding, program guidance, and testing services to assist Airmen with meeting personal and professional higher education goals. Information and/or assistance is available for the following programs: Air Force Credentialing Opportunities On-line (AF COOL), Commissioning Programs, Air Force Virtual Education Center (AFVEC), Career Skills Program (CSP), Community College of the Air Force (CCAF), CLEP/DANTES, Military Tuition Assistance (Mil TA), Transition Assistance Program Goals, Plans and Success - Higher Education (TAP GPS – HE) Track, and Veterans Affairs Education Benefits.

Facility: Jacksonville-LRAFB University Center
Address: Bldg. 1490 Vandenberg Blvd.
Intended for: Active Duty members, Reserve, Guard, retirees, federal service Civilians, their eligible family members and local community members.
When: 0800 - 1600, Mon-Thurs; Fri, 1000 - 1500 Closed on all federal holidays, AMC Family Days, & wing training days.
Where: Jacksonville-LRAFB University Center, outside the base gate on Vandenberg
Phone: (501) 987-3417
Website: www.rockinattherock.com/education/
Resource Provider: Education Center Staff

Last Updated: 9/18/2023

SCHOOL LIAISON OFFICER:
Provides answers to military children and teens concerns. Seeks to engage and educate policymakers, not-for-profit associations, concerned business interests, and other leaders about the needs of military members & their families. Consults on how to choose a school.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri.
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 987-1941
Website: https://www.littlerock.af.mil/Helping-Agencies/DAF-School-Liaison-Program/
Resource Provider: School Liaison Officer

Last Updated: 9/18/2023

MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
EMPLOYMENT
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: A&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

CIVILIAN PERSONNEL:
Provides services to meet the needs of management, supervisors, and the civilian workforce. Services include: advisory guidance in the areas of recruitment, staffing, position management, employee relations, labor and workforce planning, and promotes prevention and resolution of labor disputes in a manner that gives full effect to the collective-bargaining rights of employees, unions and management. Employees wishing to apply for positions, should go to www.afciviliancareers.com.

Facility: Consolidated Support Center
Address: 1255 Vandenberg Blvd.
Intended for: Federal Service Civilians and their Supervisors
When: 0730-1630, Mon-Fri
Where: Room 227
Cost: FREE
Phone: (501) 987-3212
Website: https://www.littlerock.af.mil/Helping-Agencies/Civilian-Personnel/

Last Updated: 9/18/2023

DECA:
The Defense Commissary Agency (DeCA) is a Federal Government Agency with a wide range of career fields. DeCA encourages all prospective employees to apply for any available opportunity in the store, region, or headquarters as they expand their product knowledge, develop their skills, and enhance their value as a DeCA team member. Please apply for all Commissary jobs at website below.

Website: https://www.usajobs.gov/
Last Updated: 9/18/2023

MAIN EXCHANGE:
Our relationship with the military goes back to 1895, when General Order No. 46 established the concept for what became the Exchange. Our job is to serve the Army and Air Force active duty servicemen and women. Wherever they are. Wherever they go. We also serve their dependents, retired military members, the Guard and Reserve.

Website: https://www.aafes.com/Applymyexchange/

Last Updated: 9/18/2023

FAMILY CHILD CARE (FCC) PROVIDERS:
The Little Rock AFB FCC Program offers in-home child care in on-base or off-base affiliated homes for children ages 2 weeks to 12 years. These homes/providers are licensed, trained, inspected, and certified. The FCC Office maintains a current listing of FCC providers. FCC providers offer a variety of child care options to include weekly, hourly, young infant, evening, weekend, shift work, special events, and special needs care. Interested individuals may contact the FCC office for training and certification requirements.

Facility: Family Child Care Office
Address: 1988 Arnold Drive
Intended for: Military members and DoD civilians
When: 1000 - 1400, Mon - Fri, appointment only
Cost: Varies based on total family income
Phone: (501) 987-3156
Website: www.rockinattherock.com/fcc/
Resource Provider: FCC Staff

Last Updated: 9/18/2023

NAF HUMAN RESOURCES OFFICE:
Non-Appropriated Fund Human Resources Office - Hires people to work in service-related businesses that provide support to the military community at military installations. The NAF website includes current job vacancies, application procedures, benefits and other information.

Facility: Consolidated Support Center
Address: 1255 Vandenberg Blvd., Room 227, Little Rock AFB, AR 72099
Intended for: Anyone looking for a position, 16 years and over
When: 0730 - 1630, Mon - Fri
Where: Room 227
Phone: (501) 987-6440
Website: https://www.nafjobs.org/
Resource Provider: NAF Employers

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
FAMILY ASSISTANCE
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: 19th Medical Group Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

SCHOOL LIAISON OFFICER:
Provides answers to military children and teens concerns. Seeks to engage and educate policymakers, not-for-profit associations, concerned business interests, and other leaders about the needs of military members & their families. Consults on how to choose a school.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri.
Where: A&FRC, Bldg. 940
Cost: FREE
Phone: (501) 987-2667
Resource Provider: School Liaison Officer\
Website: https://www.littlerock.af.mil/Helping-Agencies/DAF-School-Liaison-Program/
Last Updated: 10/24/2022

YOUTH PROGRAMS:
Child Development Center - The CDC is here to assist Department of Defense military and civilian personnel in balancing the competing demands of the accomplishment of the DoD mission and family life by managing and delivering a system of quality, available and affordable programs and services for eligible children and youth, birth through 18 years of age.
- The CDC provides care for children ages 6 weeks to 5 years.
- The center is accredited by the National Association for the Education of Young Children and follows the standards set by the Air Force Services Agency.
The center provides a safe, nurturing environment that promotes the social, cognitive, language, and physical development of young children. Their goal is to support each child's needs and abilities and challenge them to reach their individual potential.

Let the CDC staff enhance the educational development of your child in a developmentally-appropriate atmosphere!

Facility: CDC
Address: Bldg. 1990 Arnold Drive
Intended for: Active Millitary and DoD Civilians
When: 0630-1730, Mon-Fri
Where: Bldg. 1990
Cost: Varies based on total family income
Phone: (501) 987-6130
Website: https://www.rockinattherock.com/child/
Resource Provider: CDC Staff

Last Updated: 9/18/2023

Infant Toddler Center - The ITC is here to assist Department of Defense military and civilian personnel in balancing the competing demands of the accomplishment of the DoD mission and family life by managing and delivering a system of quality, available and affordable programs and services for eligible children and youth, birth through 18 years of age.
- The ITC provides care for toddlers.
- The center is accredited by the National Association for the Education of Young Children and follows the standards set by the Air Force Services Agency.
The center provides a safe, nurturing environment that promotes the social, cognitive, language, and physical development of young children. Their goal is to support each child's needs and abilities and challenge them to reach their individual potential.

Let the ITC staff enhance the educational development of your child in a developmentally-appropriate atmosphere!

Facility: ITC
Address: 1257 Lachmund Drive
Intended for: Active Military and DoD Civilians
When: 0630-1730, Mon-Fri
Where: Bldg. 1257
Cost: Varies based on total family income
Phone:  (501) 987-6070
Website:  https://www.rockinattherock.com/child/
Resource Provider: ITC Staff

Last Updated: 9/18/2023

Youth Center - The School Age Care program offers before/after school child care and there are a variety of programs for children ages 5-12 years, as well as members ages 9-17 to engage in activities of their choosing. The Youth Program is DoD certified and nationally accredited by the Council on Accreditation (COA).

Facility: Youth Center
Address: 1992 Arkansas Blvd.
Intended for: Anyone with base access
When: 0630-1800
Where: Youth Center, Bldg.1992 by the Big Base Lake
Cost: Varies based on total family income
Phone:  (501) 987-6355
Website: https://www.rockinattherock.com/youth/
Resource Provider: Youth Center Staff

Last Updated: 9/18/2023

FAMILY CHILD CARE (FCC) PROVIDERS:

Family Child Care Program - The Little Rock AFB FCC Program offers in-home child care in on-base or off-base affiliated homes for children ages 2 weeks to 12 years. These homes/providers are licensed, trained, inspected, and certified. The FCC Office maintains a current listing of FCC providers. FCC providers offer a variety of child care options to include weekly, hourly, young infant, evening, weekend, shift work, special events, and special needs care. Interested individuals may contact the FCC office for training and certification requirements.

Facility: Family Child Care Office
Address: 1988 Arnold Drive
Intended for: Military members and DoD civilians
When: 1000 - 1400, Mon - Fri, appointment only
Cost: Varies based on total family income
Phone:  (501) 987-3156
Website: www.rockinattherock.com/fcc/
Resource Provider: FCC Staff

Last Updated: 9/18/2023

MILITARY FAMILY LIFE COUNSELOR:
Provide anonymous, confidential support to Airmen and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors

Last Updated: 9/18/2023

KEY SPOUSE PROGRAM:
Key Spouse Program is an official unit/family program designed to enhance readiness and establish a sense of Air Force community. It is a commander’s program that promotes partnerships with unit leadership, volunteer Key Spouses appointed by the commander, families, the Military & Family Readiness Center and other community and helping agencies. The program has been standardized across the Air Force to address the needs of all military families with special emphasis on support to families across the deployment cycle.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Service members and their families
When: 0730-1630, Mon-Fri. Closed on all federal holidays and AMC Family Days.
Where: Military & Family Readiness Center, Bldg. 940

Cost: FREE
Phone: (501) 987-2667
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
FAMILY SEPARATION AND DEPLOYMENT SUPPORT
Military & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility: 19th Medical Group Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

MILITARY FAMILY LIFE COUNSELOR:
Provide anonymous, confidential support to Airmen and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023
FINANCIAL COUNSELING AND EMERGENCY AID
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: A&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

AIR FORCE AID SOCIETY:
Provides world-wide emergency assistance to Airmen and their eligible family members to meet immediate needs in an emergency situation. AFAS provides interest-free loans and grants based on the individual situation for needs such as: emergency travel, child care/respite, vehicle repair/payment, medical/dental, moving costs, funeral expenses, utilities, and basis living expenses. Falcon loans up to $750 without First Sergeant or Commander approval.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members and eligible family members
When: 0730-1630, Mon-Fri. Closed on all federal holidays and AMC Family Days.
Where: Military and Family Readiness Center
Cost: Interest free loans and grants (on a case by case basis)
Phone: (501) 987-2667; for emergency financial assistance after duty hours, contact the American Red Cross, (877) 272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023
GRIEF
CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility: 19th Medical Group Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

MILITARY FAMILY LIFE COUNSELOR:
Provide anonymous, confidential support to Airmen and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023
HARASSMENT
EQUAL OPPORTUNITY:

Provide military and civilian complaint processing for allegations of unlawful discrimination and harassment that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, and sex (also known as gender; includes sexual orientation and gender identity). We also assist members with concerns of unlawful harassment to include Hazing, Bullying, and Sexual Harassment. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution (ADR) Program. The ADR program implements a controlled and respectful environment for possible resolution by communication and is a voluntary process. We work with leadership at all levels to improve your human relations.

Facility: Bldg. 1240
Address: 1240 Thomas Avenue
Intended for: Active Duty members and their immediate family, Civilian Federal Employees, and Retirees
When: 0730-1630, Mon-Fri
Where: Room 114
Cost: FREE
Phone: (501) 987-8629
Resource Provider: EO Specialists, EO Director
Website: https://www.littlerock.af.mil/Helping-Agencies/Equal-Opportunity/

Last Updated: 9/18/2023

INSPECTOR GENERAL:
The IG ensures the concerns of all complainants and the best interests of the Air Force are addressed through objective fact-finding to enhance the discipline, readiness, and warfighting capability of the entire wing.

Facility: Bldg. 1260
Address: 1260 Thomas Avenue
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
When: 0730-1630, Mon-Fri
Where: Rooms 116, 117 and 118
Cost: FREE
Phone: (501) 987-3596
Website: https://www.littlerock.af.mil/Helping-Agencies/Inspector-General-Office-IG/
Resource Provider: IG Staff

Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

SEXUAL ASSAULT PREVENTION AND RESPONSE OFFICE:
Sexual Assault Prevention and Response Office (SAPR) is a DoD-wide quality of life program for victims of sexual assault and sexual harassment crimes that provides the following services:

Sexual Harassment:
- Restricted Reporting: Maintains Confidentiality -- NO INVESTIGATION – Report MUST be made to SARC or SAPR VA.
- Unrestricted Reporting: Does Not Maintain Confidentiality
- The SARC or SAPR VA will notify and conduct a referral with the Service member’s commander and installation equal opportunity (EO) office and initiate an investigation (or clarification report via EO processes) of the sexual harassment allegations.
- Regardless of the reporting options selected, Service members will have confidentiality with a sexual assault response coordinator (SARC) or SAPR victim advocate (SAPR VA) as it relates to victim assistance. They will provide crisis intervention, information and referral of on/off base helping agency services to include support through medical and legal proceedings.
Facility: Sexual Assault Prevention and Response Office
Address: 1240 Thomas Avenue
Intended for: Active Duty, Guard/Reserve, Dependents 18+, DoD Civilians
When: on-call 24/7
Where: Rooms 118 & 120
Cost: FREE
Phone: Office (501) 987-2697 or 2685; 24/7 Helpline (501) 987-7272
SARC Cell: 501-533-5467
SAPR VA Cell: 501-533-9317
Website: https://www.littlerock.af.mil/SAPR/

Last Updated: 9/18/2023

VICTIMS’ COUNSEL
The Victims' Counsel (VC) team works with sexual assault, domestic violence, and interpersonal violence victims by vigorously defending your rights to privacy, respect, and confidentiality. Your VC will work directly with helping agencies to provide advice, assistance, and advocacy throughout your military justice process:
- The VC represents YOU & YOU alone
- Provides confidential advice
- Protects YOUR rights/interests
- Advises YOU on legal process
- Attends interviews with YOU
- Advocates for YOUR concerns
- Appears with YOU in court
The VC is Independent: We are NOT in Wing Chain of Command

Facility: Victims' Counsel Office
Address: 1240 Thomas Avenue
Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians
When: 0900-1630, Mon-Fri
Phone: (501) 987-3412 or 7229; After Hours: The VC can be reached after hours via cell phone (202) 740-4579. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (501) 987-7272.

Last Updated: 9/18/2023
HEALTH
19TH MEDICAL GROUP
Website:  http://www.airforcemedicine.af.mil/MTF/Little-Rock/ for all services.

HEALTH AND WELLNESS CENTER:
HAWC - The Health and Wellness Center offers a variety of programs and classes on nutrition, fitness improvement, movement improvement, stress management and more. The HAWC is your one stop shop for improving your health and performance. The center is staffed with professional trainers and a registered dietician to help provide you counsel and guidance for your physical health.

Facility: Fitness Center
Address: Bldg. 827, 6th Street (Inside the Fitness Center)
Intended for: Active Duty and their eligible family members, DoD civil service, contractors, ANG, and USAFR.
When: 0730-1630, Mon-Fri
Where: Fitness Center, 1^st floor by Front Door
Cost: FREE
Phone: (501) 987-7288
Resource Provider: Health and Wellness Center Staff
Last Updated: 9/18/2023

CIVILIAN HEALTH PROMOTION SERVICES:
CHPS enhances readiness, productivity, employee health and engagement of the civilian workforce to minimize personal risk of preventable injury, illness, or suicide. CHPS provides free resources to help the DoD civilian workforce maintain and improve their health and wellbeing. CHPS offers a wellness website portal, wide variety of health education classes, multiple wellness screenings (cholesterol and blood sugar, blood pressure, and body composition), wellness challenges and health awareness campaigns.

Cost: FREE
Phone: (801) 586-9593
Website:  https://www.usafwellness.com/
Resource Provider: Federal Occupational Health
Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility:  19th Medical Group Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost:  FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff
Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023

ALCOHOL AND DRUG ABUSE PREVENTION AND TREATMENT:
Alcohol and Drug Abuse Prevention and Treatment (ADAPT) Program is designed to identify risk factors and help individuals avoid hazardous substance use before it causes significant damage to their health and career. Individuals can self-refer.

ADAPT promotes readiness, health, and wellness through the prevention and treatment of substance misuse and abuse, to minimize the negative consequences of substance misuse and abuse to the individual, family, and organization. Services include outreach, education, prevention programs, screening, assessment and consultation as well as initiatives to prevent future alcohol misuse, prescription drug misuse, or drug use; preventive counseling, and tailored feedback to individuals or groups. Provides evidence-based substance use disorder treatment for individuals who are abusing or are dependent on alcohol or drugs.

Facility: 19th Medical Group, Bldg. 1090
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: ADAPT, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: ADAPT Staff

Last Updated: 9/18/2023

HOUSING
LRAFB Privatized Housing Resident

LRAFB Military Housing

Last Updated 9/18/2023
LEGAL ASSISTANCE
LEGAL:
Licensed attorneys offer confidential consultation to active duty, dependents of active duty, retirees, dependents of retirees, and Reserve/Guard troops on orders. 19 AW/JA attorneys assist members with self-representation; research applicable state laws; and provide advice on marriage, dissolution of marriage or divorce, child support, child custody, property distribution and related family law matters.

Facility: Legal Office, 19^th Airlift Wing Headquarters
Address: Bldg. 1250 Thomas Avenue, 2nd floor
Intended for: Active Duty members, Reserve and Guard who are on active duty and their dependents, Retired military members and their dependents. You must be receiving retirement pay to be eligible for services.
Where: 2nd floor of 19th AW Headquarters Bldg.
Cost: FREE
Phone: (501) 987-7886
Website: https://www.littlerock.af.mil/Helping-Agencies/Legal-Office-LRAFB/
Resource Provider: Legal Office Staff

Last Updated: 9/18/2023

AREA DEFENSE COUNSEL:
The Area Defense Counsel provides confidential, independent legal representation for service members who are facing adverse administrative actions or are suspected of committing an offense under the Uniform Code of Military Justice. The Area Defense Counsel falls outside the chain of command for the wing, and therefore retains independence in the representation of service members.

The ADC's prime responsibility is to zealously and ethically represent clients during adverse military actions such
- Courts-martial and Article 32 hearings
- Article 15 actions
- Administrative discharge and Demotion actions
- Denial of Reenlistment
- Referral EPRs/OPRs
- Suspect Rights Advisements
- Line of Duty Investigations
- Reports of Survey
- LOCs, LOAs, and LORs
- UIF entries and control rosters
- Any other adverse actions in which counsel for an individual is required or authorized
Facility: Consolidated Support Center
Address: 1255 Vandenberg Blvd.
Intended for: Air Force members only.
When: 0730-1630, Mon-Fri
Where: Bldg. 1255, Room 201
Cost: FREE
Phone: (501) 987-3260
Resource Provider: Area Defense Counsel Staff

Last Updated: 9/18/2023

Victims' Counsel (VC):
The Victims' Counsel (VC) team works with sexual assault, domestic violence, and interpersonal violence victims by vigorously defending your rights to privacy, respect, and confidentiality. Your VC will work directly with helping agencies to provide advice, assistance, and advocacy throughout your military justice process.
- The VC represents YOU & YOU alone
- Provides confidential advice
- Protects YOUR rights/interests
- Advises YOU on legal process
- Attends interviews with YOU
- Advocates for YOUR concerns
- Appears with YOU in court
The VC is Independent: We are NOT in Wing Chain of Command

Facility: Victims' Counsel Office
Address: 1240 Thomas Avenue
Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians
When: 0900-1630, Mon-Fri
Phone: (501) 987-3412 or 7229; After Hours: The VC can be reached after hours via cell phone (202) 740-4579. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (501) 987-7272.

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
MEDIATION
EQUAL OPPORTUNITY:
Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Bldg. 1240
Address: 1240 Thomas Avenue
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
When: 0730-1630, Mon-Fri
Where: Room 114
Cost: FREE
Phone: (501) 987-8629; for emergency services after duty hours contact the Command Post at (501) 987-1900.
Website: https://www.littlerock.af.mil/Helping-Agencies/Equal-Opportunity/
Resource Provider: EO Specialists, EO Director

Last Updated: 9/18/2023
MEDICAL APPOINTMENTS
The appointment line is up and down periodically. Please try the appointment line first and if it gives you a busy signal, then call the clinic's direct line. We are sorry for the inconvenience and working hard at trying to get the problem resolved. Or you can schedule an appointment on line at: https://tricare.mil/FindDoctor/Appointments/OnlineAppointing
- Family Health 501-987-3080
- Pediatrics 501-987-3080
- Flight Medicine 501-987-7319
- Optometry 501-987-8702
- Dental 501-987-7304
- Pharmacy 501-987-8981
- Referrals 501-987-1285
Or click here: https://littlerock.tricare.mil/

Last Updated 9/18/2023
PATIENT ADVOCATE
PATIENT ADVOCATE:

Phone: 501-987-8753

Patients have the right to make recommendations, ask questions, or file complaints to the MTF Patient Advocate using provide contact information. If concerns are not adequately resolved, patients have the right to contact The Joint Commission at 1-800-994 6610 or https://www.jointcommission.org/report_a_complaint.aspx

Last Updated: 9/18/2023
RELOCATION ASSISTANCE
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023
AF RESERVES
SAFETY
SAFETY:
Educate, promote, and enhance the safety, health, and welfare of personnel; perform worksite surveys of industrial/administrative activities for both military and civilian employees; report unsafe, unhealthy, or hazardous working conditions; manage and develop occupational safety, health and risk management policy, procedures, standards, and objectives for implementation of the Air Force Mishap Prevention Program within the installation as a whole. Year-round safety focus--special emphasis on the "Critical Days of Summer."

Facility: Safety Bldg.
Address: 284 Avenue F West
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730 – 1630, Mon-Fri
Cost: FREE
Phone: Flight Safety: (501) 987-8321; Occupational Safety: (501) 987-3290
Resource Provider: Safety Office Staff

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
Family Advocacy Program (FAP) -The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: 19th Medical Group Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023
SEXUAL ASSAULT
SEXUAL ASSAULT PREVENTION AND RESPONSE OFFICE:
Sexual Assault Prevention and Response Office (SAPR) is a DoD-wide quality of life program for victims of sexual assault and sexual harassment crimes that provides the following services:

Restricted Reporting:
Maintains Confidentiality -- NO INVESTIGATION - Report MUST be made to SARC, healthcare provider, Chaplain, VC or Victim Advocate ONLY.

Expanded Restricted Reporting: Eligible to file restricted even if:
Victim disclosed incident to commander or personnel in their chain of command.

There is an ongoing OSI investigation initiated by a third party.

Commanders or chain of command personnel are still required to report to OSI and OSI retains their duty to initiate a criminal investigation in response to the allegations.

**Non-participating victims can sign a Section 540KI Declination letter with OSI.

Unrestricted Reporting: Does Not Maintain Confidentiality – reports are referred to OSI and the victim’s command is notified.

SEXUAL HARASSMENT

Restricted Reporting:
Maintains Confidentiality -- NO INVESTIGATION – Report MUST be made to SARC or SAPR VA.

Unrestricted Reporting:
Does Not Maintain Confidentiality – The SARC or SAPR VA will notify and conduct a referral with the Service member’s commander and installation equal opportunity (EO) office in initiate an investigation (or clarification report via EO processes) of the sexual harassment allegations.

Regardless of the reporting options selected, Service members will have confidentiality with a sexual assault response coordinator (SARC) or SAPR victim advocate (SAPR VA) as it relates to victim assistance. They will provide crisis intervention, information and referral of on/off base helping agency services to include support through medical and legal proceedings.

Facility: Sexual Assault Prevention and Response Office
Address: 1240 Thomas Avenue
Intended for: Active Duty, Guard/Reserve, Dependents 18+, DoD Civilians
When: on-call 24/7
Where: Rooms 118 & 120
Cost: FREE
Phone: Office (501) 987-2697 or 2685; 24/7 Helpline (501) 987-7272
SARC Cell: 501-533-5467
SAPR VA Cell: 501-533-9317
Website: https://www.littlerock.af.mil/SAPR/

Last Updated: 9/18/2023

VICTIMS’ COUNSEL:
Victims' Counsel (VC) - The Victims' Counsel (VC) team works with sexual assault, domestic violence, and interpersonal violence victims by vigorously defending your rights to privacy, respect, and confidentiality. Your VC will work directly with helping agencies to provide advice, assistance, and advocacy throughout your military justice process.
- The VC represents YOU & YOU alone
- Provides confidential advice
- Protects YOUR rights/interests
- Advises YOU on legal process
- Attends interviews with YOU
- Advocates for YOUR concerns
- Appears with YOU in court
The VC is Independent: We are NOT in Wing Chain of Command

Facility: Victims' Counsel Office
Address: 1240 Thomas Avenue
Intended for: Active Duty, Reserve, dependents & dependent minors, DoD civilians
When: 0900-1630, Mon-Fri
Phone: (501) 987-3412 or 7229; After Hours: The VC can be reached after hours via cell phone (202) 740-4579. However, this IS NOT an emergency assistance line. In the event of an emergency situation related to a sexual assault, the 24/7 SAPR Hotline should be utilized at (501) 987-7272.

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
Family Advocacy Program (FAP) -The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: 19th Medical Group Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023
SINGLE AIRMEN
RECHARGE FOR RESILIENCY (R4R):

Recharge for Resiliency (R4R): R4R encompasses the following key resiliency target audiences: the Single Airman Programming Initiative (SAIP, RecOn, and Deployed Affected Programming (DAP)). These resiliency programs target specific audiences and provide needed support for Airmen and their families. SAIP ‐ Provides resources that foster a strong culture, mission and sense of community among single Airmen. RecOn ‐ Provides resources for outdoor centric, high adrenaline, stress reduction and is only available through FSS Outdoor Recreation Centers. Deployed Affected Programming ‐ Provides resources targeting deployed‐affected, and dependent‐restricted Air Force installation assigned service members and their families, providing relief from the challenges of deployment.

Facility: Bldg. 1075
Address:1075 Cannon Loop
Intended for: For more information on eligibility for SAIP, Rec On, and DEP then please contact Outdoor Recreation.

When:
Mon 0730-1700
Tues 0900-1700
Wed 1200-1700
Thur 0900-1700
Fri 0900-1700
Sat-Sun Closed

Cost: Varies
Phone: (501) 987-3365
Website: https://www.rockinattherock.com/odr/
Resource Provider: ODR Staff

Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
SPECIAL NEEDS
EXCEPTIONAL FAMILY MEMBER PROGRAM:
EFMP - Provides support services for all members of Team Little Rock that have a family member with special needs. We provide resources both on and off the installation as well as Educational Opportunities, Special Events, Sporting Activities (Special Olympics), Camps, Social Opportunities, Crisis Assistance/Support, Employment, Family Assistance, Relocation Assistance, Separation/Deployment Support, Single Airmen, Special Needs, Transition Assistance and Volunteer Opportunities.

Respite Care - The Air Force has partnered with Child Care Aware of America to offer respite care to families with children enrolled in EFMP with moderate or severe special needs. Respite care hours vary between 8-20 per month based on the Airman’s status and the EFM’s condition. Respite care is free to eligible families. Sibling’s care is also available at no cost.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. Closed on all federal holidays and AMC Family Days.
Where: M&FRC, Bldg. 940
Phone: (501) 987-2667
Website: https://daffamilyvector.us.af.mil/membersite/
Resource Provider: Family Support Specialist

Last Updated: 9/18/2023

MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023
SPIRITUAL AND RELIGIOUS SUPPORT
CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023
SUICIDAL THOUGHTS
If you or a service member you know is experiencing a crisis, use this confidential, toll-free crisis line 1-800-273-8255 and press “1” to reach caring Department of Veterans Affairs responders. The Veterans Crisis Line can also be reached by text at 838255, or through online chat. The National Suicide Prevention Hotline is 988.

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility: 19th Medical Group Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023
TRANSITION ASSISTANCE
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
Federal Occupational Health: Employee Assistance Program (EAP) – The Air Force Employee Assistance Program (EAP) bundled with FOH4You is a support resource available to all Air Force civilian employees, 24/7, 365 days per year. By calling 1-800-222-0364, employees and their family members will be connected to a licensed, credentialed counselor who can assist with mental health, financial, or legal support, as well as provide information and resources for day-to-day challenges like elder care, child care, home repair and more. In the event of a furlough, this resource remains 100% available, 100% of the time.

Facility: Services available via phone services or via the website
Intended for: Air Force Federal Service Civilians
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: 800-222-0364
Website: www.FOH4YOU.com
Resource Provider: Federal Occupational Health

Last Updated: 9/18/2023
VOLUNTEER
MILITARY & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: A&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: M&FRC Staff

Last Updated: 9/18/2023
WORKPLACE STRESS
Military & FAMILY READINESS CENTER:
Targeted support aimed at assisting individuals and families to adapt and meet the demands of the military lifestyle. Services include Air Force Aid Society Information and Referrals; Transition Assistance; Relocation Assistance; Employment Assistance; Casualty Assistance; Deployment and Remote Tour support; Key Spouse training; Personal Financial Readiness Services; Emergency Financial Assistance; School Liaison support; Military Child Education support; Exceptional Family Member support; Crisis and Disaster support; Survivor Benefit Program services; Volunteer Resources, Voting Assistance Program and support to Wounded Warriors.

Facility: Walters Community Support Center
Address: Bldg. 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, Federal Service Civilians, and their eligible family members.
When: 0730 – 1630, Mon-Fri. except for Tues. when they are open 0730-1400
Where: M&FRC, Bldg. 940 (Inside the Walters Community Support Center)
Cost: FREE
Phone: (501) 987-2667; for emergency financial assistance after duty hours contact the American Red Cross, 1-877-272-7337.
Website: https://www.littlerock.af.mil/Helping-Agencies/Military-and-Family-Readiness-Center/
Resource Provider: A&FRC Staff

Last Updated: 9/18/2023

CHAPEL:
Provides absolute, 100% confidential counseling in all areas with privileged communication and no duty to report anything. Counseling includes: relationships, spiritual issues, workplace issues, suicide, sexual assault, grief, mental health issues, transition, deployment, legal concerns, financial issues, health concerns, substance abuse issues, bullying, ethical and moral issues, etc. The Chapel also provides religious services (worship services, weddings, funerals, memorials, religious observances and all spiritual care).

Facility: Chapel
Address: Bldg. 950 Arnold Drive
Intended for: Anyone with an ID card, including teens, adolescents, and dependents
When: 0730-1630, Mon-Fri, on-call 24/7
Where: Base Chapel, Bldg. 950
Cost: FREE
Phone: (501) 987-6014; for emergency services after duty hours, contact the Command Post at (501) 987-1900 and the duty chaplain will respond.
Website: https://www.littlerock.af.mil/Helping-Agencies/Base-Chapel/
Resource Provider: Chaplains

Last Updated: 9/18/2023

MENTAL HEALTH:
Helps individuals, partners, and families with issues related to individual (e.g., stress, anxiety, feeling down, substance abuse) and family concerns (e.g., not feeling connected, stress, separation, violence). Self-referral is welcomed either via phone call or by walking into the clinic during duty hours.

Facility: 19th Medical Group Base Clinic
Address: Bldg. 1090, Arnold Drive
Intended for: Active Duty, Guard/Reserve, and some DoD Beneficiaries and Civilians (case-by-case)
When: 0730-1630, Mon-Fri
Where: Mental Health Clinic, 2^nd floor
Cost: FREE
Phone: (501) 987-7338
Resource Provider: Mental Health Staff

Last Updated: 9/18/2023

MILITARY FAMILY LIFE COUNSELOR:
Provides anonymous, confidential support to military and their family members, especially those returning from deployments. Program serves active duty Air Force, National Guard and Reserve Airmen and their families. Certified counselors can help you and your family problem solve with issues resulting from deployment, reunions, reintegration and other times of change including: marriage and relationship issues, family issues, stress and anxiety, depression, grief and loss, anger management, and parent and child communication.

Facility: Walters Community Support Center
Address: 940 Arnold Drive
Intended for: Active Duty members, Reserve, Guard, designated DoD civilian, and their eligible family members; surviving children. Children 18 years old or younger require parental consent for counseling sessions.
When: By appointment
Where: M&FRC, Bldg. 940
Cost: FREE
Phone: (501) 941-6686
Resource Provider: Military Family Life Counselors

Last Updated: 9/18/2023

FAMILY ADVOCACY PROGRAM:
The mission of the Family Advocacy Program is to build healthy communities by implementing programs designed for the prevention and treatment of child and spouse abuse.

Facility: 19th Medical Group Base Clinic
Address: 1090 Arnold Drive
Intended for: Active Duty, Guard/Reserve, and DoD Beneficiaries
When: 0730-1630, Mon-Fri
Where: Across from Dental Clinic, 2^nd floor
Cost: FREE
Phone: Office: (501) 987-7377; Victim Advocate on-call 24/7: (501) 204-8870
Resource Provider: Family Advocacy Program Staff

Last Updated: 9/18/2023

EQUAL OPPORTUNITY:
Provide military and civilian complaint processing for allegations of unlawful discrimination that fall within the purview of the Civil Act Rights of 1964, Title VII. Those protected categories for military members are race, color, religion, national origin, sex, sexual harassment, and sexual orientation. DoD civilian employees are also protected by the previous categories, along with age, disability, reprisal for prior EEO activity, pregnancy for sex discrimination, and genetic information. In an effort to promote an environment free from unlawful discrimination and/or harassment, the EO Office offers conflict resolution methods through mediation and facilitation utilizing the Alternate Dispute Resolution Program. Team building and specialized training (i.e. focus groups, cultural awareness, etc.) are also provided in an effort to deliver all levels of leadership preventative measures for a more cohesive environment with effective communication.

Facility: Bldg. 1240
Address: 1240 Thomas Avenue
Intended for: Active Duty, Federal Service Civilians, and their eligible family members, and Retirees
When: 0730-1630, Mon-Fri
Where: Room 114
Cost: FREE
Phone: (501) 987-8629; for emergency services after duty hours contact the Command Post at (501) 987-1900.
Resource Provider: EO Specialists, EO Director

Last Updated: 9/18/2023

MILITARY ONESOURCE:
Provides Non-Medical Counseling: face-to-face counseling, online counseling, telephonic counseling, video counseling; Specialty Consultations: Adoption, Education, Elder Care, Health and Wellness Coaching, Spouse Relocation and Transition; and Other Services and Counseling: Document Translation, Financial Counseling, etc.

Facility: Services available via phone services or via the website
Intended for: Active Duty members, Reserve, Guard, and their eligible family members, recently separated service members, and survivors
When: Available 24/7, 365 days a year
Where: Initially via phone services and then with professional counselors face-to-face
Cost: FREE
Phone: (800) 342-9647
Website: http://www.militaryonesource.mil/
Resource Provider: Military OneSource

Last Updated: 9/18/2023

EMPLOYEE ASSISTANCE PROGRAM:
The Air Force Employee Assistance Program (EAP) is a support resource available to all Air Force Appropriated fund (APF) and Non-appropriated funds (NAF) civilian employees and their families at no cost. EAP provides a variety of support services from one-on-one counseling sessions with a licensed, credentialed master's degree professional who can address more significant challenges such as financial and legal issues. AF EAP offers a variety of services to meet the needs of everyone - including online tips, checklists, in-depth articles, live and on-demand webinars, discussion groups, a health encyclopedia, and more. All support is provided on a confidential basis and employees and their family members can receive immediate assistance 24 hours a day, 365 days a year by calling 1-866-580-9078. In the event of a furlough, this resource remains 100% available, 100% of the time.
- Facility: Services available via phone services or via the website
- Intended for: All Air Force civilian personnel (APF and NAF), Guard and Reserve, and family members
- When: Available 24/7, 365 days a year
- Where: Initially via phone services and then with professional counselors face-to-face
- Cost: FREE
- Phone: 1-866-580-9078
- Website: https://magellanascend.com/
- Resource Provider: Magellan Healthcare
Last Updated: 9/18/2023

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Installation Integrated Resilience Office

19 AW/CDVP, (501) 987-1772

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