Name and Rank: SrA Marisol Diaz
Unit: 19th Communications Squadron
Official Duty Title: Comm Focal Point Technician
Hometown: Salinas, CA
Time in service: 3 years
Time at Little Rock: 2.5 years
Goals: Create a positive environment for everyone and complete a Bachelors in computer science
Hobbies: swimming, riding roller coasters, amusements parks
19th Airlift Wing priority portrayed and why?
As a 19th Communications Squadron comm focal point technician, Diaz drives, and often expedites, trouble tickets to completion and provides personalized care for every customer she engages.
She restored the base local registration authority system and the ability to issue organizational account crypto certificates to securely transmit PII/HIPPA data.
Additionally, she coordinated with other squadrons and organizations to resolve three base-wide network outages, enabling critical command and control for 10,300 personnel.