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News

LRAFB ID Card Services during COVID-19

  • Published
  • By 19 Airlift Wing Public Affairs
  • 19th Airlift Wing Public Affairs

The Department of Defense is committed to protecting the security of our nation and its people by issuing identification (ID) cards to individuals requiring access to government systems and facilities, and to eligible individuals authorized to receive Uniformed Service benefits and privileges by law.

The Department is equally committed to the safety of our personnel and beneficiaries, including retirees and other high-risk populations. This includes ensuring continued access to healthcare and other benefits during this time of increasing precaution and restrictions in response to the Coronavirus (COVID-19).

To ensure Team Little Rock’s offices are postured to maintain continuity of operations, and to minimize the number of non-essential required visits at its DoD ID card offices, the following guidance is in effect through September 30, 2020:

Common Access Cards (CAC) and Volunteer Logical Access Credentials (VoLAC)

  • CACs and VoLACs which expire on or after April 16, 2020, and are within 30 days of expiration, may have the certificates updated using ID Card Office Online to allow for continued use for logical access through September 30, 2020. 
  • CACs shall not be reissued due to printed information changes (e.g., promotions, name changes).
  • CACs that expire on or after April 16, 2020, are authorized for continued use to facilitate access to benefits through September 30, 2020, if the cardholder’s eligibility for benefits is unchanged.
  •  The policy memorandum allowing transferring DoD civilian employees to retain their CAC will be reissued.

Uniformed Services ID Cards (USID)

  • If a cardholder's affiliation is unchanged, USID cards which expired on or after January 1, 2020, are authorized for continued benefit use through September 30, 2020.
  • Termination of cardholder affiliation with the DoD or termination of benefit eligibility shall be verified electronically prior to confiscating an expired USID card with an expiration date on or after January 1, 2020.
  • The minimum age for initial USID card issuance is increased from 10 to 14 years.
  • Continued use of the Reserve USID card to obtain active duty benefits is authorized for mobilized Reservists and their eligible dependents.

Cardholders may use ID Card Office Online (https://www.dmdc.osd.mil/self_service) to rekey their CAC or VoLAC certificates through September 30, 2020, or the affiliation end date, whichever is sooner. For any other questions or to book an appointment, please call the 19 FSS Customer Support Section at 501-987-8228, Monday thru Friday 0830-1530.