LITTLE ROCK AIR FORCE BASE, Ark. --
Rank and name: Airman 1st Class Tye Monteiro
Unit: 19th Communications Squadron
Official Duty title: Client Systems Technician
Hometown: Milwaukee, Wisconsin
Time in service: 10 months
Time at Little Rock: 4 months
Goals: Get Senior Airman Below-the-Zone and go to Officer Training School
Hobbies: Sports and computer building
Airman 1st Class Tye Monteiro has quickly become an indispensable asset to the 19th Communications Squadron. Despite his brief tenure, he has adeptly assumed primary responsibility for over 150 VIP iPhone users and their transition to the new mobile platform, inTune.
Additionally, Monteiro also overhauled over 200 client systems ticket queues, leading his peers to a staggering 150 ticket closures in three weeks.
Finally, he motivated his team to reach a goal of zero tickets in the queue within one and a half months for the first time in over 10 years. He planned and navigated the installation of 49 mission essential laptops and peripherals to support the inbound Deployable Combat Wing members.