Name and Rank: A1C Jaiden Sock
Unit: 19 HCOS
Official Duty title: Outpatient Records Technician
Hometown: Schuyler, Nebraska
Time in service: 2 years
Time at Little Rock: 19 months
Goals: Finish Bachelors with a major in Biology, pass the MCAT, and get into med school.
Hobbies: Hiking, fishing, boating, hunting, skiing, and spending time with family/boyfriend.
19th Airlift Wing priority portrayed and why?
As an outpatient records technician, Sock builds resilient warriors and strong families through her exceptional work and commitment to 41,000 beneficiaries at LRAFB.
She launched a Continuous Process Improvement (CPI) after discovering a discrepancy with uploaded medical records. She hand-crafted standard operating procedures and trained 13 staff members across five clinics, restoring the 19th Medical Group's compliance and avoiding potential patient safety events.
Additionally, Sock championed the Defense Health Agency (DHA) migration to the Paper Record Tracking tool; training three users, labeling approximately 2,000 records and surpassing the DHA suspense by 90 days.
Lastly, she launched the Wing Hiking Club as part of Herk Hangouts, hosting five events with 27 members and cultivating fitness in mental, physical and social domains across the Black Knight community.