CURRENT SITUATION AS OF JULY 2

We will continue to monitor the situation and provide updates as we receive them. Below are preventative measures you can take along with the signs and symptoms of COVID‐19. If you have a general Public Health related question, you can now email it to 19awPublicHealth@gmail.com.  This will help keep the appointment from getting backlogged.

Effective immediately, per the Secretary of Defense’s direction, and to the greatest extent possible, all individuals on Little Rock AFB will wear protective face coverings when they cannot maintain six feet of physical distance, in public areas, Commissary, Base Exchange, or work centers.  This requirement does not apply in a Service member's or Service family member's personal residence on a military installation.  This directive applies to the following individuals:

  • Total Force Military Personnel
  • DoD Civilian Employees (Appropriated Fund and NAF) – strongly encouraged until standardized masks are furnished
  • Family Members
  • DoD contractors
  • All other individuals on DoD property

Please visit our Facebook page for the latest information.  You can also email us at 19aw.pa@us.af.mil

I HAVE FLU LIKE SYMPTOMS, NOW WHAT?

If you develop flu-like symptoms with fever and cough or shortness of breath and may have had contact with a person who has COVID-19 or had recent travel to countries considered high-risk, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting.

If you are normally seen at 19th Medical Group, please first call the TRICARE nurse advice line at 1-800-874-2273.

****Commissary And BX 4th of July Holiday Hours ****

COMMISSARY.:  The Base Commissary will be open on 4 July from 0900-1700 and 5 July from from 1000-1800.

BX:  The main store will be closed on July 4th. Please see attached document for all other BX Facilities operating hours.

commissary

DCA (Commissary): Operating Hours - Effective March 23, the first hour of services the Commissary (Tuesday - Friday 09:00-10:00) will be reserved for patrons 60 years and older, disabled veterans, and other patrons with medical conditions that severely compromise their immune system, to include pregnant women. We are implementing select hours in an effort provide an environment that protects our most at-risk personnel from COVID-19. The remaining hours will be for the Team Little Rock (TLR) general population. We now have directional isles inside the store, one-way only.

Commissary  Hours
Monday - Closed for normal restocking.
Tuesday - Friday

  • 0900-1000   At risk population (above)
  • 1000-1900   TLR general population

Saturday 0900-1900  TLR general population
Sunday   1000-1800  TLR general population

In recognition of the challenges associated with mitigating the spread of Covid-19 and maintaining social distancing, Little Rock AFB is deploying a volunteer-based Agent Shopping Program at the commissary to assist authorized patrons, beginning Wednesday, 22 April 2020. This service will be available: Wednesday – Friday (0700-1100).

This courtesy program will give priority consideration during the COVID-19 pandemic to the following:

  • Members unable to shop for themselves (illness/injury, limited mobility, etc)
  • Single parents, parents who’s spouse is deployed or working and spouse is unable to leave children home while shopping

Additional instructions regarding this program:

  • Customers can submit their order via email: ShopLRAFBgrocery@gmail.com using this form
    •  Note: Orders should not be considered confirmed, until contacted by a volunteer
  • Customer’s name, address and phone number will be REQUIRED for all orders (reference blank order form attached)
  • Volunteer will shop and fill order (may call if substitutions or clarification needed)
  • Only credit card payments accepted (DeCA employee will complete payment process)
  •  Volunteer will take groceries out to car for pickup (government ID REQUIRED for grocery release)
    • Note: Volunteers will not accept tips for this courtesy support

The implementation of this program has NO CHANGE to current in-store accessibility.

The first-hour (0900-1000) Tuesday – Friday will remain reserved for in-store shopping for member’s ages 60+, pregnant and/or with compromised immune systems.

If you wish to be volunteer for the Agent Shopping Service to help fellow service members, their families and veterans during these challenging times, contact Lt. Daniel Logan at (501) 987-4534.

Read more about it here:  Agent Shopping Service: LRAFB Commissary offers other venues amid outbreak

WE WILL NOT BE OPEN FOR EARLY BIRD SHOPPING

Base Exchange (BX)

BX - The first hour of services at AAFES Main Exchange (Monday - Friday 0900 - 1000) will be reserved for patrons 60 years and older, disabled veterans, and other patrons with medical conditions that severely compromise their immune system, to include pregnant women. We are implementing select hours in an effort to provide an environment that protects our most at-risk personnel from COVID-19. The remaining hours will be for the Team Little Rock (TLR) general population. Curbside pickup via online ordering is now an option.

BX Main Store: Temporary hours effective 18 April 2020
Monday - Friday 1000-1100 Customers 60 and up
Monday - Saturday 1000-1800
Sunday 1000-1700
501-988-2237

THE FOLLOWING LOCATIONS HAVE ALTERED HOURS

Alterations:  Temporary hours effective 17 April
Monday-Friday 1000-1700

Barber Shop:   Appointment Only

Monday-Friday 0700-1700
Saturday 0900-1600
Sunday 1000-1800
Appointments Only
Card Payments Only-Cash Tips
501-988-1160


Burger King:  Drive through only
Monday - Friday  0700-1700
501-988-4412

Charley’s: Hours of operation
Monday-Friday 10:30-17:00
Saturday-Sunday 11:00-16:00
501-988-2238

Class Six Express: Temporary hours effective 4 April 2020
Monday - Friday  0600-2200
Saturday 0800-2200
Sunday 0800-2100      
501-988-1130

Cleaners: Effective 15 May Permanently CLOSED

Food Court:  Limited Services

H&R Block: Closed for season as of 17 April 20
501-983-0001

Hunts Brothers Pizza:
Monday - Friday  0600-2200
Saturday 0800-2200
Sunday 0800-2100
501-988-2301

Lakeside Express: Temporary hours effective 7 July 2020
Monday - Friday  0630-1800
501-988-4841

Military Clothing:  Temporary hours effective 17 April
Monday-Friday 1000-1700
Saturday 1100-1600

Optometry: 
Wednesday - Thursday 0900-1700
501-983-0106

Precision Auto Tune:  Temporary hours effective 11 April 2020
Monday – Friday: 0800 –1600
Saturday - 0800–1200
501-232-7205

Starbucks: Temporary hours effective 21 March 2020
Monday - Friday  0600-1700
Saturday 0830-1700
Sunday 0930-1600
501-988-2795

Subway Hours of operation
Monday-Friday 10:30-17:00
Saturday-Sunday 11:00-16:00                         
501-241-1499

Taco Bell:  Hours of operation
Monday-Friday 10:30-17:00
Saturday-Sunday 11:00-16:00             
501-988-2238

US Patriot Temporary hours effective 4 May 2020
Mon- Sat 09:00-17:00          
501-508-2113     
       

Vista Optical:
Monday - Friday 0900-1700
Saturday - 0900-1600
501-988-2761

Wireless Kiosk: Effective 11 May 2020
Monday - Friday 1000-1700
Saturday-Sunday 1000-1600 
501-983-1916

*In support of the Arkansas Governor’s direction to close all barbershops and hair salons statewide, and in response to potential public health risks and social distancing guidelines, the 19th Airlift Wing and installation commander has temporarily relaxed male and female hair length grooming standards contained in AFI 36-293, Dress and Personal Appearance of Air Force Personnel, through May 1, 2020 for Little Rock AFB personnel. This relaxation only applies to the length and bulk standards to accommodate for limited access and risks associated with visiting hair salons, barber shops, or other facilities at this time. All other standards related to sideburns, facial hair, and hairstyles remain in effect.

Shoppers can contact the Little Rock AFB Exchange at 501-988-1180 for more information or visit the Little Rock AFB Facebook page at https://www.facebook.com/LittleRockExchange/.

19th medical group

19th Medical Group - Open with normal operating hours.

The 19th Medical Group (MDG)- Little Rock AFB activated a single point of entry and exit. All patients will continue to enter through the Pharmacy entrance, where they will be pre-screened to mitigate risk of potential spread of germs. Please follow all instructions from the screening team.

  • The 19 MDG has also implemented a Drive-Thru Triage Line in the Medical Group Parking lot off of Texas Ave to safely assess those with symptoms consistent with #COVID19.
     
  • The Drive-Thru Triage Line is NOT open access.
     
  • If you have a Fever greater than 100.4 F, cough, or shortness of breath please send a secure message to your PCM team or contact the appointment line at (501) 987-8811, or TriCare Nurse Advice Line at 1(800) 874-2273 first -- they will advise if you should proceed to the Drive-Thru Triage.
     
  • If directed to proceed to the Drive-Thru Triage Line -- Please remain in your vehicle and do not roll your window down until directed to by staff. You will be asked to don a mask. Medics will assess your symptoms. Medications and respiratory testing will be provided as needed.
     
  • Please note, members will only be tested for COVID-19 if they meet testing criteria consistent with CDC guidelines.

Only TRICARE Prime Beneficiaries enrolled to a 19th Medical Group Primary Care Manager and members on Active Duty Status are eligible for Treatment at the 19th Medical Group.  All ancillary services to include: Pharmacy, Lab, Immunizations, and Radiology will still be available based on beneficiary eligibility and with the guidelines outlined for each individual department. We thank you for your continued patience as we continue to take stapes to mitigate the potential spread of germs.

Medical staff is diligently working to provide patients the highest level of care possible. Please be patient and anticipate longer wait times.

19th MEDICAL GROUP PHARMACY

19th Medical Group Pharmacy - 
We want to assure you that we are working diligently to continue to provide you with first-class pharmacy service. The preferred process for calling in refills remains the same (call 987-7457 and complete the automated steps. Currently, we would like to relay the following changes we have put in place to help mitigate the risk of potential spread of germs:

  • ​The 19th Medical Group has activated a single point of entry and exit. All patients will currently enter through the Pharmacy entrance, where they will be prescreened prior to entry to mitigate risk inside of the medical facility. Please follow all instructions from the screening team.
     
  • If you are needing to fill new, electronic prescriptions sent by an off-base provider, please call us at 987-7446, option 5 to activate these prescriptions over the phone instead of reporting to the pharmacy.  This change is to aid in the practice of “social distancing” and limit the amount of time spent in the waiting room.
     

  • We are asking patients to scan their own ID cards at our pharmacy windows. Please follow instruction from the technician. 

If you have had contact with a person who has COVID-19 or had recent travel to high-risk areas, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting. 

Click here for information about TRICARE and COVID-19

ARKANSAS COVID-19 STATUS UPDATES

AMC TRAVEL UPDATES

SPECIAL LEAVE ACCRUAL

HPCON LEVEL PREVENTATIVE ACTIONS

Little Rock Air Force Base moved to Health Protection Condition (HPCON) Charlie on March 25, 2020 in accordance with the Secretary of Defense’s guidance to help combat the spread of COVID-19 across the Department of the Air Force and our local communities.

HPCON Charlie measures include the following actions:

  • Continue essential missions with required manning. Installation operations will be commensurate with federal, state and local guidelines; installation commanders will determine the installation’s essential missions and required manning in coordination with mission partners. Consider issuing documentation as proof for personnel who require movement to and from the base in support of essential missions.
  • Maximizing remote/telework options. Only conduct in-person mission essential meetings that require the fewest personnel.
  • Continued cancellation of daily/non-mission essential in-person gatherings (e.g., schools, daycare, all community activities) and potential restricted ability to travel. Commissary, Base Exchange and pharmacy remain open to DoD ID card holders.
  • Prepare for limited and/or restricted access to the installation, if directed. May include modifications to facility entrances/exits. The trusted traveler program will be suspended effective March 26, 2020 at 12 p.m.
  • Instruct military personnel and encourage civilian employees to limit off-base travel to movement to/from work, grocery and hospital/medical needs.
  • Follow COVID-19 guidelines from the Centers for Disease Control and Prevention as well as from the 19th Medical Group, to include physical distancing, proper handwashing hygiene, avoiding touching face, cleaning and disinfecting frequently touched surfaces, staying home if sick.

HEALTH PROTECTION MEASURES

U.S. Air Force COVID-19 UPDATES

RESPONSES TO COVID-19

LRAFB BASE SERVICES

Airman & Family Readiness Center: Limited in-person classes will resume.

Auto Hobby:  Return to normal hours

Tuesday-Saturday 0900-1800

Base Honor Guard:  Limited Services

Bowling Center:  Limited to 35 Customers

Monday-Saturday 1600-2000

CDC/ SAC Summer Camp:  Normal hours 0630-1800

Chapel: Remains closed for in person programs. However, they will now livestream programs through their Facebook page:

  • 9:00 a.m. Catholic Mass
  • 11:00 a.m. Protestant Service 
    For additional questions, please call the Chapel (501) 987-6014

Community Activities:  Limited Services

Monday-Friday 1100-1300

Dining Facilities:  Normal operating hours.Dine-in option will be made available. Tables will be spaced six feet apart with one chair at each table. Face masks are mandatory for staff/patrons unless seated at designated tables to eat.

Finance Customer Support:

  • POC: TSgt Micha Vickers
  • Phone: 501-987-4174 or 8294
  • Appointments will only be made for separating/retiring personnel.  All other business will be conducted via email/phone call.  If issues are not able to be resolved via email or phone, appointments will be scheduled for those members.

Fitness Center: Strength training only. All other areas to remain closed. Limit access to 50 members max to facility (Military personnel, their dependents (Age 16+) and DoD Civilians only) Hours of Operation:

Monday -Friday 0500-1930
Saturday 0900-1730

FSS: For the most up-to-date infromation on all facilities and programs managed by 19th FSS, please visit their site: Cancellations and updates

Hangar 1080 Club: Dine-in option will be made available. Tables will be spaced six feet apart with one chair at each table. No more than 56 customers to maintain required social distancing.

Monday-Tuesday 1600-2000
Wednesday-Friday 1600-2100
Saturday-Sunday Closed

FamCampClosed to new patrons until further notice. 

Legal Office:  The Legal Office is seeing clients by appointment only. Personnel deploying and emergency requests will receive priority. If you have any questions or need to make an appointment, please call (501) 987-7886.  

Area Defense Counsel: Office remains open for walk-ins

Monday–Friday 0900-1200
For emergencies call 501-246-1655.

Library: Limit of 30 customers in the library at a time. All staff/patrons required to wear facemask at all times (over the age of 2)

Monday-Thursday 0900-1900
Friday-Saturday 0900-1700

Military and Civilian Personnel:  Appt. Available
Walk-ins 0800-1500

MPF: By appointment only. (501) 987-6831

Outdoor RecreationLimited Services

Monday 0730-1700
Tuesday 0900-1700
Wednesday 1200-1700

Thursday-Friday 0900-1700

Playgrounds: Opens 15 June

Pool: Opens 17 June (Limited Access)

Public AffairsUntil further notice, studio appointments are cancelled. Passport photos are now by appointment only. 

Schools and Childcare:
Arkansas Lighthouse Academies, Inc.: Closed
School Age Care: Open
Child Development Center: Open
Infant Toddler : Open

Skills Center: Resumes Walk-ins

Monday-Tuesday 0900-1700
Wednesday 1200-1700
Thursday-Friday 0900-1700
501-987-6808

University CenterNormal Hours

Career Development Course exams will have a limit of four personnel testing per session. Weighted Airman Promotion System exams will have a limit of 10 personnel testing per session. In-person counseling will be by appointment only. Other services will be provided over the phone and through email education@us.af.mil 

Wally’s Java: No Self-Serve Areas
Monday-Friday 0600-1600

Welcome CenterBy appointment only. (501) 987-1772

Youth Programs Open Recreation: Limited Services

CLICK HERE FOR BASE DIRECTORY

 

Stay Connected

Little Rock AFB Public Affairs
19 AW/PA Community Relations
1250 Thomas Avenue (19 AW HQ Bldg.)
Suite 160
Little Rock AFB, AR
72099-4929
(501) 987-6744

Email:  19aw.pa@us.af.mil

Base Operator -
(501) 987-1110

 

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