Homecoronavirus

CURRENT SITUATION AS OF 1 April

We will continue to monitor the situation and provide updates as we receive them. Below are preventative measures you can take along with the signs and symptoms of COVID‐19. If you have a general Public Health related question, you can now email it to 19awPublicHealth@gmail.com.  This will help keep the appointment from getting backlogged.

Please visit our Facebook page for the latest information.  You can also email us at 19aw.pa@us.af.mil

I HAVE FLU LIKE SYMPTOMS, NOW WHAT?

If you develop flu-like symptoms with fever and cough or shortness of breath and may have had contact with a person who has COVID-19 or had recent travel to countries considered high-risk, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting.

If you are normally seen at 19th Medical Group, please first call the TRICARE nurse advice line at 1-800-874-2273.

commissary

DCA (Commissary): Operating Hours - Effective March 23, the first hour of services the Commissary (Tue-Fri, 9-10 a.m.) will be reserved for patrons 60 years and older, disabled veterans, and other patrons with medical conditions that severely compromise their immune system, to include pregnant women. We are implementing select hours in an effort provide an environment that protects our most at-risk personnel from COVID-19. The remaining hours will be for the Team Little Rock (TLR) general population.

Commissary  Hours

Monday - Closed for normal restocking.

Tuesday - Friday

  • 9 a.m. - 10 a.m. - At risk population (above)
  • 10 a.m. - 7 p.m. - TLR general population

Saturday 9 a.m - 7 p.m. - TLR general population

Sunday 10 a.m. - 6 p.m. - TLR general population

WE WILL NOT BE OPEN FOR EARLY BIRD SHOPPING

Base Exchange (BX)

BX - Effective March 23, the first hour of services at AAFES Main Exchange (Mon-Fri, 9-10 a.m.) will be reserved for patrons 60 years and older, disabled veterans, and other patrons with medical conditions that severely compromise their immune system, to include pregnant women. We are implementing select hours in an effort to provide an environment that protects our most at-risk personnel from COVID-19. The remaining hours will be for the Team Little Rock (TLR) general population.

BX  Hours

Monday - Friday

  • 9 a.m. - 10 a.m. - At risk population (above)
  • 10 a.m. - 6 p.m. - TLR general population

Saturday 9 a.m - 6 p.m. - TLR general population

Sunday 10 a.m. - 5 p.m. - TLR general population

The following facilities have altered their normal operating hours

Starbucks

  • Monday - Friday 6:00 a.m. - 5:00 p.m.
  • Saturday 8:30 a.m.- 5:00 p.m.
  • Sunday 9:00 a.m. - 4:00 p.m.

Charley’s & Subway

  • Monday - Saturday 10:30 a.m. - 6:00 p.m. 
  • Sunday - 11:00 a.m. - 5:00 p.m.

Taco Bell

  • Monday - Saturday 10:30 a.m. - 5:30 pm
  • Sunday 11:00 a.m. - 4:00 p.m.

Lakeside Express

  • Monday - Friday 6:30 a.m. - 7:00 p.m.
  • Saturday 10:00 a.m. - 6:00 p.m.
  • Sunday 11:00-17:00

Class 6 Express

  • Monday - Friday 5:30 a.m. - 11:00 p.m.
  • Saturday 07:00 a.m. - 10:00 p.m.
  • Sunday 07:00 a.m. -9:00 p.m.

Dry Cleaners - Tuesday & Friday ONLY 10:00 a.m. - 5:00 p.m.

Barber Shop - Closed

*In support of the Arkansas Governor’s direction to close all barbershops and hair salons statewide, and in response to potential public health risks and social distancing guidelines, the 19th Airlift Wing and installation commander has temporarily relaxed male and female hair length grooming standards contained in AFI 36-2903, Dress and Personal Appearance of Air Force Personnel, through May 1, 2020 for Little Rock AFB personnel. This relaxation only applies to the length and bulk standards to accommodate for limited access and risks associated with visiting hair salons, barber shops, or other facilities at this time. All other standards related to sideburns, facial hair, and hairstyles remain in effect.

Shoppers can contact the Little Rock AFB Exchange at 501-988-1180 for more information or visit the Little Rock AFB Facebook page at https://www.facebook.com/LittleRockExchange/.

RESPONSES TO COVID-19

19th medical group

19th Medical Group - Open with normal operating hours.

  • Only TRICARE Prime Beneficiaries enrolled to a 19th Medical Group Primary Care Manager and members on Active Duty Status are eligible for Treatment at the 19th Medical Group.  All ancillary services to include: Pharmacy, Lab, Immunizations, and Radiology will still be available based on beneficiary eligibility and with the guidelines outlined for each individual department. We thank you for your continued patience as we continue to take stapes to mitigate the potential spread of germs.

The 19th Medical Group (MDG)- Little Rock AFB activated a single point of entry and exit. All patients will continue to enter through the Pharmacy entrance, where they will be pre-screened to mitigate risk of potential spread of germs. Please follow all instructions from the screening team.

  • The 19 MDG has also implemented a Drive-Thru Triage Line in the Medical Group Parking lot off of Texas Ave to safely assess those with symptoms consistent with #COVID19.
  • If you have a Fever greater than 100.4 F, cough, or shortness of breath please send a secure message to your PCM team or contact the appointment line at (501) 987-8811, or TriCare Nurse Advice Line at 1(800) 874-2273 first -- they will advise if you should proceed to the Drive-Thru Triage.
  • The Drive-Thru Triage Line is NOT open access.
  • Please note, members will only be tested for COVID-19 if they meet testing criteria consistent with CDC guidelines.
  • If directed to proceed to the Drive-Thru Triage Line -- Please remain in your vehicle and do not roll your window down until directed to by staff. You will be asked to don a mask. Medics will assess your symptoms. Medications and respiratory testing will be provided as needed.

Medical staff is diligently working to provide patients the highest level of care possible. Please be patient and anticipate longer wait times.

19th Medical Group Pharmacy - 
We want to assure you that we are working diligently to continue to provide you with first-class pharmacy service. Currently, we would like to relay the following changes we have put in place to help mitigate the risk of potential spread of germs:

  • We are asking patients to scan their own ID cards at our pharmacy windows. Please follow instruction from the technician. 

  • If you are needing to fill new, electronic prescriptions sent by an off-base provider, please call us at 987-7446, option 5 to activate these prescriptions over the phone instead of reporting to the pharmacy.  This change is to aid in the practice of “social distancing” and limit the amount of time spent in the waiting room.

  • The 19th Medical Group has activated a single point of entry and exit. All patients will currently enter through the Pharmacy entrance, where they will be prescreened prior to entry to mitigate risk inside of the medical facility. Please follow all instructions from the screening team.

  • The preferred process for calling in refills remains the same (call 987-7457 and complete the automated steps). 

If you have had contact with a person who has COVID-19 or had recent travel to high-risk areas, contact your health care provider before seeking medical care to prevent possible transmission in the health care setting. 

Click here for information about TRICARE and COVID-19

HPCON LEVEL PREVENTATIVE ACTIONS

Little Rock Air Force Base moved to Health Protection Condition (HPCON) Charlie on March 25, 2020 in accordance with the Secretary of Defense’s guidance to help combat the spread of COVID-19 across the Department of the Air Force and our local communities.

HPCON Charlie measures include the following actions:

  • Continue essential missions with required manning. Installation operations will be commensurate with federal, state and local guidelines; installation commanders will determine the installation’s essential missions and required manning in coordination with mission partners. Consider issuing documentation as proof for personnel who require movement to and from the base in support of essential missions.
  • Maximizing remote/telework options. Only conduct in-person mission essential meetings that require the fewest personnel.
  • Continued cancellation of daily/non-mission essential in-person gatherings (e.g., schools, daycare, all community activities) and potential restricted ability to travel. Commissary, Base Exchange and pharmacy remain open to DoD ID card holders.
  • Prepare for limited and/or restricted access to the installation, if directed. May include modifications to facility entrances/exits. The trusted traveler program will be suspended effective March 26, 2020 at 12 p.m.
  • Instruct military personnel and encourage civilian employees to limit off-base travel to movement to/from work, grocery and hospital/medical needs.
  • Follow COVID-19 guidelines from the Centers for Disease Control and Prevention as well as from the 19th Medical Group, to include social distancing, proper handwashing hygiene, avoiding touching face, cleaning and disinfecting frequently touched surfaces, staying home if sick.

U.S. Air Force COVID-19 UPDATES

LRAFB BASE SERVICES

Schools and Childcare

Arkansas Lighthouse Academies, Inc.: Closed
School Age Care: Open
Child Development Center: Open
Infant Toddler : Open

Chapel

Chapel - Remains closed for in person programs. However, they will now livestream programs through their Facebook page:

  • 9:00 a.m. Catholic Mass
  • 11:00 a.m. Protestant Service 
    For additional questions, please call the Chapel (501) 987-6014

Dining Facilities -  Normal operating hours.(Carry out only)

EO HOURS

Fitness Center 

  • The Fitness Center and all unit gyms are closed until further notice. 

FSS  For the most up-to-date infromation on all facilities and programs managed by 19 FSS, please visit their site: Cancellations and updates

Jacksonville-Little Rock Unversity Center - Closed until further notice. Email education@us.af.mil for assistance.  

Little Rock AFB FamCamp - Closed until further notice. 

Legal Office The Legal Office is seeing clients by appointment only. Personnel deploying and emergency requests will receive priority. If you have any questions or need to make an appointment, please call (501) 987-7886.  

Area Defense Counsel's - Office remains open for walk-ins; Monday – Friday 9:00a.m.-12:00p.m. For emergencies call 501-246-1655.

MPF - By appointment only. (501) 987-6831

Public Affairs - Until further notice, studio appointments are cancelled. Passport photos are now by appointment only. 

Welcome Center By appointment only. (501) 987-1772

 

CLICK HERE FOR BASE DIRECTORY

 

 

ARKANSAS COVID-19 STATUS UPDATES

AMC TRAVEL UPDATES

Stay Connected

Little Rock AFB Public Affairs
19 AW/PA Community Relations
1250 Thomas Avenue (19 AW HQ Bldg.)
Suite 160
Little Rock AFB, AR
72099-4929
(501) 987-6744

Email:  19aw.pa@us.af.mil

Base Operator -
(501) 987-1110

 

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